I had a terrible massage and politely…
I had a terrible massage and politely emailed them. They told me to just post on their app and they’d look into it. I explained that I didn’t want to post a negative review because the masseuse was very kind and I think she was just having an off day. However, I didn’t receive the message I paid for so I would have liked to been refunded without hurting someone that was just having an off days business