Soothe® In Home & Office massage

Excellent

She was on time, good technique, pleasant.

Great massage very good and a great…

Great massage very good and a great gift from wife! Strong hands and great deep tissue.

Awesome experience

Customer service is horrible

Customer service is horrible, justifying flaky provider

Great therapist

Great therapist

Great therapist! Payed attention to my trouble spots! Communicated well

The practitioner was the best

The practitioner was the best. Elite level care and precision. Found the deep tissue needed for healing. I’ve never felt worse and better at the same time. A week later I’m still feeling the benefits.

Elias was wonderful

Elias was wonderful! Very professional and really helped ease my pain. Highly reccommend!

Booked a couples massage at our hotel. Everything went well!

Booked a couples massage at our hotel. Both massage therapists arrived on time and were attentive to our needs, with good communication. Easy to book. First time using Soothe after having disappointing experienced with competing mobile massage apps.

Cheli is a wonderful practitioner

Cheli is a wonderful practitioner. My 90minute Swedish massage was so relaxing. I would highly recommend Cheli.

Not recommended

I traveled from Atlanta to Cleveland to celebrate my husband’s birthday and booked a spa package at Southe Massages & Wellness. We arrived early, but our massages started late. I paid for a deep tissue massage. During the first 10 minutes, I barely felt any pressure and assumed the therapist was still applying oil and lotion. After a few minutes, I asked for deeper pressure because I couldn’t feel the massage. I was then told my therapist was a cosmetologist and could not perform a deep tissue massage. I stopped the service because I expected a qualified massage therapist. Despite not receiving the service I paid for, the spa manager refused to refund me due to my review, and I still ended up paying $150 for a one-hour massage I did not receive. I found this place on Groupon. When you call, they may offer you the Groupon price if you pay directly, but my advice is to book through Groupon instead, since Groupon can help protect your payment and offer a refund if you are not satisfied.

Ashlee was so professional and…

Ashlee was so professional and friendly. This was my first time having a home massage, and I wasn't sure how it would be. It was wonderful and relaxing. Ashlee was on time and gave a super massage with just the right amount of pressure for me.

Unqualified unlicensed massage therapist

I am a nurse from Atlanta, came to Cleveland to celebrate my husband birthday. I booked a spa package with the Southe massages and wellness. We arrived 30 minutes before our appointment as we been told at 3:30pm. The massage started at 4:10pm. The first 10 minutes I did not feel that I am doing massage and I told my self that my massage therapist applying oil and lotion. After few minutes I asked her to go deep I don’t feel anything and I paid for deep tissue massage. The other massues that was doing my husband told me the my massage therapist is cosmetologist she can’t do deep tissue massage. At that point, I was shocked, first, I have health issues that require only professional to give a massage. At that point I hade not choice to ask her to stop what she was doing. I was very disappointed, I really was looking for a special relaxing day for me and my husband specially it is his first birthday together. I let my husband finished his massage that was for 50mins even we paid for 1hour and I didn’t feel comfortable staying there and enjoyed what I paid for. I was charged $370 for one hour massage and 30 mins between steam room and hot tub. At the front disk I was told that no one is available to speak with and the owner will contact me. It s been 3 day now and I am still waiting for a call. If you are looking for the luxury this place is nice from inside, but if you are looking for massage, I don’t recommend.

Kathleen was really amazing and hit all…

Kathleen was really amazing and hit all the key points to keep our engines running so we are grateful

Michelle was great

Michelle’s was prompt, professional, friendly, and did a great job. I will schedule her again!

Overpowering fragrance on sheets

Strong, overpowering fragrance on sheets. Masseuse did not focus on area of concern after being reminded twice.

Mary was great

Mary was great! She gave me a great deep tissue massage. Cant wait to get another one!

Great energy and kind

Massage therapist delivered more of a…

Massage therapist delivered more of a rub than a professional massage. I’ve had a lot of massages and this has to be the winner for the worst.

I had to change the appointment by 1.5…

I had to change the appointment by 1.5 hours and you charged me $104. Why? I had recent hip replacement surgery and needed to move the appointment. Who did it effect? That’s a rip off. The therapist didn’t care. I didn’t cancel last minute. I’ve used you many times. Never again.