Beauty & Well-being
Write a reviewSoothe® In Home & Office massage
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102 reviews
About Soothe® In Home & Office massage
Data updated- Website
- soothe.com
- Category
- Beauty & Well-being
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 102 reviews
- Replies to negative
- 0% (0/28)
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About this business
Soothe is Wellness, Delivered! ➠Book spa-quality professional massage and wellness treatments to your home, hotel, office, or event effortlessly! Therapists bring all the equipment, fresh linens, lotions oils, and even relaxing music. Choose from several massage modalities, including:- Deep tissue- Swedish- Sports- Reflexology- Prenatal - Couples.Soothe allows customers to book a customized massage experience to meet their wellness and relaxation needs. All massage modalities can also be performed as a couples massage. Soothe massages are available in the US seven days a week, between 8 AM and 10PM!
Written by the business, not verified by us.Is Soothe® In Home & Office massage legit?
Soothe® In Home & Office massage (soothe.com) has a 3.8 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-08-27.
What reviewers say
AI generatedReviewers had a great experience with this company. People frequently praise the professional therapists for being attentive, friendly, and highly skilled during their relaxing in-home sessions. Many consumers also note that scheduling new appointments is very easy and extremely convenient for their busy daily routines. Clients consistently appreciate the ability to enjoy reliable health treatments directly at their preferred locations without any hassle. However, some customers also noted occasional issues with booking availability and difficulties navigating the mobile application for reservations. Other reviewers experienced inconsistent service quality, mentioning noticeably shorter session times and therapists failing to address specific physical concerns.
Auto-generated from all reviews of this business. For reference only.What people say
I have gotten a lot of massages
I have gotten a lot of massages. This was one of the best of my life. Hands down. Highly recommend.
I'm not a massage expert
I'm not a massage expert, but when I schedule a Swedish massage, I don't expect a deep tissue massage. And I don't expect to have to remind the therapist about that several times during the massage.
Satisfied with service
Booking was easy. Very professional and on time service.
Richard was kind and attentive
Richard was kind, prompt, attentive.
Atrocious user experience and non existent customer service.
Just tried for an hour to use this app and website, BOTH crashed and then i had to wait 15 minutes for someone who cannot communicate to tell me to download the app. Just go elsewhere. Atrocious user expierence and non existent customer service.
Relaxing and convenient
Zhisong is the best!!! Repeat pls.
My masseuse is so good and professional deep tissue was actually therapeutic and deep!
Great experience
No options for the customer to make…
No options for the customer to make changes, updates, declinations, etc. No customer service response or real service portal whatsoever.
Was great experience
The massage was so relaxing I fell…
The massage was so relaxing I fell asleep. I would definitely recommend her and I’ll be back for sure. She was great .
Massage was scheduled for 7.30pm.
Massage was scheduled for 7.30pm. She informed us at 7.28pm that she would only come at 8.15/30..only to arrive at 9.05pm. She spoiled what was supposed to be a nice surprise for my wife!
The masseur was pleasant and…
The masseur was pleasant and well-prepared. I found the communication via the website cumbersome.
Just a great massage
Just a great massage. Therapist excellent and a great Value!! Thank you
Terrible
Terrible No confirmations Wrong therapist Was not home Got charged for full service
No communication with the hotel that…
No communication with the hotel that offered the service; incorrect billing.
After long days of work on the road
I travel extensively and work very long days so having the option for a late night massage is amazing. I've had some of my best massages through the Soothe ap. The ease of use, the professionalism of the therapist, and service are worth every penny spent.
Great
Great, reliable service. Everyone showed up on time and gave great massages.
The last couple of times the therapist…
The last couple of times the therapist didn’t show up and tried to charge me. Thanks goodness the company is reputable and refunded my money but they need to vet their therapist better. I travel everywhere and usually tip in cash.
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