Bad leads, much worse interface, constant upsells
Their interface is clunky and the data is terrible. But worst of all is their constant threats that you're running low on credits, even when you're not. I tried to enrich data 4 times over 2 cities, both with more than DOUBLE the amount of credits required, but it kept failing - burning 25 records and multiple credits - then attempting to upcharge me over and over. Then while tech support is responsive, they're beyond frustrating while asking you for the same thing you just sent them over and over again. For example I sent them EXACTLY what was wrong along with screenshots, but they asked me for exactly what I had just sent them. Then almost every single time you send a reply, there's yet another DIFFERENT agent who has no clue about your issue, so you have to start over. I have been going through this cycle of hell for weeks now and my campaign which is in specific markets is running behind because of this. RUN!