I paid $3k plus for a whole home policy…
I paid $3k plus for a whole home policy 2 years ago. I called about 3 WEEKS ago about my ac being out. I have just now received a call that they cannot find a technician and that I should find one. 3 WEEKS! As like most of the country we are having near record heat, I had to buy a window unit (what I could afford as I'm disabled) that is too small and keeps my home at 83°. I don't even want to see what my power bill is going to be. Then I was told that I would have to pay to get it fixed out of pocket once it is "approved", and they would reimburse me. As stated above, I'm disabled. I don't have that kind of money. On top of that they took $70 out of my account just to "open" the claim. There has got to be a better way to conduct business. Please do your due diligence before going with this company.