Disappointing Service at Pret A Manger – Heathrow T5 (Airside)
Very poor experience. The staff member serving me was rude from the start—no greeting, eye-rolling while I ordered, and acted like I was a nuisance when I mentioned the Pret app. No “thank you” or “goodbye” either. Her English was difficult to understand, which made the whole interaction even more frustrating. Not what you’d expect from a Pret in a major international airport.