The software was inefficient (many HDD…
The software was inefficient (many HDD not recovered while an other software done it), the support keeps asking me useless infos to avoid a full refund. This is the first time I'm experiencing this kind of behavior from a customer support. Ticket #1774412 Regarding the reviews here I was happy to take a lifetime license, now I know I've just thrown my money away. Edit: Finally got a full refund from the chat support, this is frankly insane to have to reach the support from livechat to fullfill their refund policy described in their sales documents.