United States
No stars actually. Deceptive marketing practices are their standard operating procedure. Sign you into a long term contract with penalties for cancellation, then screw you over when you do try to cancel. Everything everyone else has stated - true. They suck. Avoid them like the plague. I think I'll contact my relative in the county prosecutors office, then the state Attorney General. The scam techniques they're using should certainly be illegal.
I can no longer bid using Google Chrome (my default browser). I'm being cutoff for some security BS by CloudFlare. Yours is the ONLY website out of many using CloudFlare where this happens. I've reported it twice and nothing happened. I never got a response to the reports. Your support is miserable. Other auction platforms, including ones using CloudFlare don't have this issue. In order to bid on your auctions I have to open an alternative browser. Since Chrome is my default browser, that means I have to click on your link, get the error/security message, then copy the link and open it in the other browser (DuckDuckGo, or Brave). This is BS. Most times I decide it's not worth the effort and I just abandon bidding.