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Media & Publishing

Invaluable

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200 reviews

3.4200 reviews
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About Invaluable

Data updated
Website
invaluable.com
Category
Media & Publishing
Location
United States
Status
Unclaimed
Last 12 months
168 reviews
Replies to negative
15% (11/75)
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About this business

Invaluable is the world’s leading online marketplace for fine art, antiques and collectibles. We partner with over 5,000 of the world’s premier auction houses to make it easy for collectors from around the world to discover and acquire the items they are most passionate about all in one place. With thousands of items added daily, Invaluable makes discovering and acquiring exceptional art and objects from an array of sellers accessible to anyone, anytime, anywhere. About InvaluableLearn How to BidSell on InvaluableContact Us

Written by the business, not verified by us.

Is Invaluable legit?

Invaluable (invaluable.com) has a 3.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Media & Publishing and its reputation is mixed. Opinions are polarized: 57% rate it 4 stars or higher while 33% give 1 star; The business has replied to 15% of negative reviews; Reviews mostly discuss Product, User experience, Price. Last updated 2026-08-12.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Consumers generally find the platform easy to navigate, frequently praising the clear interface, helpful auction reminders, and smooth live bidding process. People love the incredible convenience of accessing numerous international auction houses in one place to discover unique collectibles and wonderful deals. Some reviewers were not happy with the exceptionally high buyer premiums and expensive shipping fees that significantly increase total purchase costs. Others also mentioned experiencing frustrating technical glitches, clunky search methods, and browser compatibility problems that make managing accounts quite difficult. A few individuals additionally noted inconsistencies in bidding times and difficulties communicating effectively when transaction issues arise.

Auto-generated from all reviews of this business. For reference only.

What people say

There are simply too many fakes here

There are simply too many fakes here. The internet is flooded with counterfeit and forged Chinese antiques, including porcelain from various dynasties. Ming Dynasty doucai porcelain is particularly notorious for the large number of fakes. The same is true of Chinese paintings, with many questionable or forged works attributed to famous artists such as Zhang Daqian, Fu Baoshi, and Qiu Ying.

I've had an excellent experience using the platform for collecting with confidence

I've had an excellent experience using Invaluable. The platform made it easy to discover reputable auction houses, review high-quality catalog listings, ask questions before bidding, and participate in the live auction with confidence. Communication through the platform worked well. I contacted the auction house with questions before bidding and received a prompt, helpful response that allowed me to make an informed decision. The bidding process was straightforward, and the post-auction payment and shipping process was seamless. I also appreciate that Invaluable brings together auction houses from around the world in one place, making it much easier to discover items that would otherwise be difficult to find. Overall, it was a smooth, professional experience from start to finish, and I wouldn't hesitate to use Invaluable again for future acquisitions.

Invaluable does not vet its sellers nor…

Invaluable does not vet its sellers nor do they do anything to help a buyer. They banned dalshire international a seller who has sold hundreds of forged signatures of celebrities annd sports figures. A blatant fraud scheme. The items had certificates from guaranteed forensic authenticators also in Texas . Years later since my 2021 purchases I find this out now. They have also been suspended from Live Auctioneers. All invaluable does is offer a canned email. They are not the seller. That is true ,they are the venue. However they made no attempt since banning the seller to contact the people who bought things so they can try to file a fraud suit. They do nothing but close their eyes. Fortunately the clock starts when you know an item is forged. While I do not expect money repaid I’ll file claims wherever I can and warn people. I was a VIP buyer as well. Stay off of invaluable.

Reply from Invaluable2026-08-04

Hi David, Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet expectations. At Invaluable, we're committed to providing a positive experience for buyers and auction houses alike, and we take feedback seriously. If you're open to it, we'd appreciate the opportunity to learn more about what happened and see if there's anything we can do to help. If you'd like to share additional details about your experience, please contact our team at [email protected] Thank you again for your feedback. — The Invaluable Customer Experience Team

I could not pay for the item using my…

I could not pay for the item using my computer. I had to call the seller.

Reply from Invaluable2026-07-29

Hi, Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet expectations. At Invaluable, we're committed to providing a positive experience for buyers and auction houses alike, and we take feedback seriously. If you're open to it, we'd appreciate the opportunity to learn more about what happened and see if there's anything we can do to help. If you'd like to share additional details about your experience, please contact our team at [email protected] Thank you again for your feedback. — The Invaluable Customer Experience Team

waited for two hours to bid on a ring

waited for two hours to bid on a ring. When the ring was up for bidding, there was no opportunity to bid before a figure was provided and then the bidding closed. Could not enter a competing bid before they closed the bidding and sold the item.

Reply from Invaluable2026-07-30

Hi, Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet expectations. At Invaluable, we're committed to providing a positive experience for buyers and auction houses alike, and we take feedback seriously. If you're open to it, we'd appreciate the opportunity to learn more about what happened and see if there's anything we can do to help. If you'd like to share additional details about your experience, please contact our team at [email protected] Thank you again for your feedback. — The Invaluable Customer Experience Team

There is in consistency in the amount…

There is in consistency in the amount of time for submitting a bid and either moving on to next item and allowing more time when bidding on an item is brisk. When there is a lot of interstate more time is understandable. But when there is little interest, next item is swift before a bid can be submitted when it appears starting bid may not be achieved.

I'm writing this in my experience s because I have 250 or…

I'm writing this because I have 250 or more auctions under my belt your doing very cool as far as Im concerned however your shipping is gone over the top I'm cutting back because I won an auction and the shipping cost more than the item not working for me so unless the shipping goes down I'm not bidding

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