The auction house processed my lot very…
The auction house processed my lot very slowly, and I had to chase them to process my order.
Invaluable is the world’s leading online marketplace for fine art, antiques and collectibles. We partner with over 5,000 of the world’s premier auction houses to make it easy for collectors from around the world to discover and acquire the items they are most passionate about all in one place. With thousands of items added daily, Invaluable makes discovering and acquiring exceptional art and objects from an array of sellers accessible to anyone, anytime, anywhere. About InvaluableLearn How to BidSell on InvaluableContact Us
Written by the business, not verified by us.Invaluable (invaluable.com) has a 3.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Media & Publishing and its reputation is mixed. Opinions are polarized: 57% rate it 4 stars or higher while 33% give 1 star; The business has replied to 15% of negative reviews; Reviews mostly discuss Product, User experience, Price. Last updated 2026-08-12.
Most reviewers were somewhat happy with their experience overall. Consumers generally find the platform easy to navigate, frequently praising the clear interface, helpful auction reminders, and smooth live bidding process. People love the incredible convenience of accessing numerous international auction houses in one place to discover unique collectibles and wonderful deals. Some reviewers were not happy with the exceptionally high buyer premiums and expensive shipping fees that significantly increase total purchase costs. Others also mentioned experiencing frustrating technical glitches, clunky search methods, and browser compatibility problems that make managing accounts quite difficult. A few individuals additionally noted inconsistencies in bidding times and difficulties communicating effectively when transaction issues arise.
Auto-generated from all reviews of this business. For reference only.The auction house processed my lot very slowly, and I had to chase them to process my order.
Very relaible and fast auction prozess. Good informations about the auction papers.
View alerts is very confusing and problematic. Must be improved a lot
the bidding is pretty easy. the auction house had all my items together. the staff was very friendly and even helped me load up a piece of furniture.
I have used Invaluable for over a year, and have only positive experiences.
Very professional and on top of the newest auctions. I love that I have a history of all my purchases and dates .
Did not realize I had to pay for shipping Ridiculous how much is added on plus shipping
Hi, Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet expectations. At Invaluable, we're committed to providing a positive experience for buyers and auction houses alike, and we take feedback seriously. If you're open to it, we'd appreciate the opportunity to learn more about what happened and see if there's anything we can do to help. If you'd like to share additional details about your experience, please contact our team at [email protected] Thank you again for your feedback. — The Invaluable Customer Experience Team
customer service not working, not responding emails....
The only thing they do wrong is not allowing payment for some German items. They don't have the same policy for Soviet Russian items, one sided "woke" nonsense.
Invaluable offers the best quality pieces from the very best auction houses. Payments made easily but international payments could be easier.
Ease of following on web. Great Auction house who connected me to super shipper. Package arrived in perfect condition.
all good. good interesting items, good auctions.
Love the experience overall. Can even be better by giving more pictures on the watches
It was truly a wonderful auction and I got some wonderful items that were unique and special at a good price. Shipping was perfect and arrived here in no time.
It was easy to place initial bids and having follow up to when auction is coming reminder. The time advice for when u bid comes unis rarely wnought time to log on and get in.
Invaluable is the best multi-auction organization I know of.
easy to bid and great help when i had a problem with an auction house
All my experiences have been great because you always are willing to work with me on pick ups. I live over an hour away and sometimes I don't pick things up right away because there are often other items I have bid on coming up. So you have been really good about letting me get things all at once! I promise not to abuse the privilege.
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