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Media & Publishing

Invaluable

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200 reviews

3.4200 reviews
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About Invaluable

Data updated
Website
invaluable.com
Category
Media & Publishing
Location
United States
Status
Unclaimed
Last 12 months
168 reviews
Replies to negative
15% (11/75)
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About this business

Invaluable is the world’s leading online marketplace for fine art, antiques and collectibles. We partner with over 5,000 of the world’s premier auction houses to make it easy for collectors from around the world to discover and acquire the items they are most passionate about all in one place. With thousands of items added daily, Invaluable makes discovering and acquiring exceptional art and objects from an array of sellers accessible to anyone, anytime, anywhere. About InvaluableLearn How to BidSell on InvaluableContact Us

Written by the business, not verified by us.

Is Invaluable legit?

Invaluable (invaluable.com) has a 3.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Media & Publishing and its reputation is mixed. Opinions are polarized: 57% rate it 4 stars or higher while 33% give 1 star; The business has replied to 15% of negative reviews; Reviews mostly discuss Product, User experience, Price. Last updated 2026-08-12.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Consumers generally find the platform easy to navigate, frequently praising the clear interface, helpful auction reminders, and smooth live bidding process. People love the incredible convenience of accessing numerous international auction houses in one place to discover unique collectibles and wonderful deals. Some reviewers were not happy with the exceptionally high buyer premiums and expensive shipping fees that significantly increase total purchase costs. Others also mentioned experiencing frustrating technical glitches, clunky search methods, and browser compatibility problems that make managing accounts quite difficult. A few individuals additionally noted inconsistencies in bidding times and difficulties communicating effectively when transaction issues arise.

Auto-generated from all reviews of this business. For reference only.

What people say

TWEASY

With invaluable you can literally bid on auctions in any country in the world. It’s pretty clear on postage and percentages asked by the auction houses etc. ( up to you to be awake aware). Once you have been with them awhile and become VIP ( as such ) the resources are really invaluable, previous auction results, prices estimates and the rest . One more thing is, you can always see what you were watching, bidding on or have purchased. Would highly recommend. RL

Forgot about bids after was on a cruise!

They worked with me when I forgot about bidding in a auction after I left on a cruise. I wanted what I won, but my reception on the water was non existent. I was able to send and email explaining this and they worked with me until I made it back. They also stand by their word when it comes to shipping. If they say 3-5 days, it will be there. On top of great prices and uniqueness, I'll always shop their auctions.

The bidding process is usually…

The bidding process is usually seamless. The items are received in a timely manner. The grades are usually accurate. Although, the value of any given coin can be substantially higher than what you might think. There usually is an auction/sale to back up their estimates. Keep your eyes peeled for those incredible finds.

The interface is very clunky...swiping…

The interface is very clunky...swiping to bid is not very fast..sometimes a bid doesn't register. Also very difficult to manage the account...impossible to erase multiple "saved" selections, for example. Compared to Heritage's interface..not great.

Reply from Invaluable2026-07-21

Hi, Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet expectations. At Invaluable, we're committed to providing a positive experience for buyers and auction houses alike, and we take feedback seriously. If you're open to it, we'd appreciate the opportunity to learn more about what happened and see if there's anything we can do to help. If you'd like to share additional details about your experience, please contact our team at [email protected] Thank you again for your feedback. — The Invaluable Customer Experience Team

The hassle between buying the product…

The hassle between buying the product and getting coordinated with shipping and fair cost was not what I expected so I'm not real happy all the way around, I'm happy with the product but getting it in my hands has been a hassle that I don't need! Henry J Dozier

Reply from Invaluable2026-07-22

Hi Henry, Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet expectations. At Invaluable, we're committed to providing a positive experience for buyers and auction houses alike, and we take feedback seriously. If you're open to it, we'd appreciate the opportunity to learn more about what happened and see if there's anything we can do to help. If you'd like to share additional details about your experience, please contact our team at [email protected] Thank you again for your feedback. — The Invaluable Customer Experience Team

National artifacts…

The auction company national artifacts was selling the books said the book was OK and the book was torn apart. The auction house itself charged double sending it to me plus their gavel at the auction charge me more than what the book was worth I will never do it again. The book itself was only 10 bucks but with all the fees and sending it to me it came out to over 32.00 that is absurd. Plus there’s no returns and the book is all ruined. It’s not even worth three dollars. I was better off going to eBay and getting a book.

Reply from Invaluable2026-07-22

Hi George, Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet expectations. At Invaluable, we're committed to providing a positive experience for buyers and auction houses alike, and we take feedback seriously. If you're open to it, we'd appreciate the opportunity to learn more about what happened and see if there's anything we can do to help. If you'd like to share additional details about your experience, please contact our team at [email protected] Thank you again for your feedback. — The Invaluable Customer Experience Team

Exceptionally high fees

Exceptionally high fees. Shipping price was unknown and proved extraordinary. Had to write the item off. Waste of time and money. Their reply here says I should talk to customer support. For the record, I already did that and they said it wasn't their problem, it's up the auction houses. So this reply seems to be a formality to make it look like they did something. We have laws against punitive and unadvertised fees.

Reply from Invaluable2026-07-22

Hi, Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet expectations. At Invaluable, we're committed to providing a positive experience for buyers and auction houses alike, and we take feedback seriously. If you're open to it, we'd appreciate the opportunity to learn more about what happened and see if there's anything we can do to help. If you'd like to share additional details about your experience, please contact our team at [email protected] Thank you again for your feedback. — The Invaluable Customer Experience Team

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