Updated review attached...
So far I’m disappointed! Ordered a Briggs and Riley bag 3 days ago with “three day shipping.” Still have not received a shipping notification! (My credit card was charged almost within minutes of my order.) I called this morning and was assured my luggage would be shipped out “today” and that I would receive a tracking number when it shipped. It’s now 11:23 p.m. and I still haven’t received a tracking number! Leaving on a trip Thursday. The person I spoke with today promised delivery by Thursday. Not going to happen. UPDATE: Since posting the above I have had several communications from the vendor about my post. Although I still strenuously object to their practice of charging my credit card three days prior to shipping my merchandise, I am pleased to report that my bag arrived today. My initial reaction to the bag is very positive. It is to replace a heavier (20-year-old-and-still-in-great-condition) Briggs and Riley carry-on. It is not as substantial as my other B-R bags, BUT the weight is such an improvement. Anyway, I bought it to use as a carryon, so it should hold up just fine. I am especially happy to have found the bag on sale— very unusual for this brand.
