I bought a Lumos helmet expecting…
I bought a Lumos helmet expecting quality, but the after-sales service is terrible. The cable that turns the lights on and off disintegrated on its own, making the lights stop working. It’s a design flaw—this shouldn’t happen—and instead of offering a fix, they expect you to buy a whole new helmet. I’ve tried contacting them for ages, but they take forever to reply. For such an expensive product, this level of service is unacceptable. There are plenty of cheaper, better-supported options out there—don’t waste your money on Lumos.