2 weeks in so far
2 weeks in so far, customer service fobbing me off with generic responses to the simple questions of where is my battery, are they actually in stock, and if not when will it be sent. And im still no further on with the process of getting the item I paid for. Shipping label created and nothing since. Right on the verge of contacting the bank for my money back. So far the ecoflow experience doesn't even deserve 1 star. 16 days, still nothing.