Wish I had know about the lack of…
Wish I had know about the lack of customer care and support for contractors. Spent $6k on the M18 ProPress tool set with the additional kit for up to 4” presses. Set up an “after hour” job at a commercial account, shut down the whole building water supply and started cutting out bad and corroded supply valves to all be replaced with new valves 09/09/2024 After the third crimp/press the tool absolutely failed, shut down and wouldn’t turn back on. WHAT!?!?!?!? Brand new set, never used, fully charged batteries and BAM….the tool itself wouldn’t power back on. We tried everything to get this tool working again since we were now in a complete mess and a total cluster but nothing worked. Of course Milwaukee tech support or any type of customer service was closed. Left a message and as of today four emails. Still no response and we’re left with a possibly lost commercial account because our company looked incompetent on the job. Thanks for everything…I mean nothing Milwaukee