AVOID AVOID AVOID.
AVOID AVOID AVOID. I registered my interest with Plixi and cancelled immediately. Three months later, £75 was taken from my account despite me believing the subscription had been cancelled. What makes this even more frustrating is that Plixi could see that I had never used the service. I never logged in after the initial sign-up, never connected or activated my Instagram account, and never received any benefit from the platform. When I contacted customer support, they refused to issue a refund despite being able to verify that the account had been completely inactive. The only options offered were to cancel immediately with no refund or let the subscription run until the end of the paid period—neither of which solved the problem. Very disappointing customer service and a poor customer experience. Make sure you fully understand any subscription terms before signing up.
