Enfoid started off well enough
Enfoid started off well enough. Their systems overall work, but you have to keep on your toes becuase I experienced many system errors on my challenge accounts. On 5 seperate occasions I recieved an email notifiying me that my account was in breach of either their rules or margin, when in fact it wasn't...ever. This normally happened on the Sunday before the Australian market open. Had I taken these notifications as gospel and not challenged the metrix, I'm uncertain these errors would have been picked up. On one of my resets the system didn't pick up my MT4 trading results and I had to fight to have my account reset. It was eventually, however it was not a nice experience. The customer service experince is abrasive and often dismissive. I found Enfoid through a friend. I am using other funding platforms as my primary. I may come back for a second try but that will depend on how these other funding solutions perform. Finally, the good about Enfoid and it is very good. My deposits earned the interest that the weekly metrix outlined. Every week they would send my an email notification that $x amount of interest had been deposited into my accounts. This seperates Enfoid from everyone else. When I decided to take a break and withdraw my funding deposits, Enfoid returned my iniital deposits along with my interest after a few emails. Good Job here to Enfoid. So that's my Enfoid experience to date. I hope you read this as a balanced review. Maybe I'll see you again soon Enfoid. Just don't be so rude or abrasive with your customer communication. -S