Shocking poor rubbish
Poor performance and customers service . I used AXA Assustance Home Emergency as its Martin's my elderly mothers home insurance policy . She had a total electrical failure at the address and 20 hours later they cannot locate a Electician to call out when I can find 31 emergency electricians in my mothers area , no customer service, no empathy , they don't care . This company is not fit for purpose and insurance companies should not be sub contracting there home emergency cover to them , this is how they treat a vulnerable 84 year old lady living on there own SHOCKING