Not working as expected from Ads
This item really does not work for facial hair, the head is small and with the housing around the epilator doesn't connect well to the skin. I honestly find the Adverts misleading. Dealing with customer service is not prompt either. There return portal doesn't work for getting a postage label for UK customers and you're then duped into returning to US Texas and they want pictures before sending, proof of delivery and refund excluding postage is paid back once they actually receive item . They offer a partial refund of 30% but that is only on the net cost of the item which in the end is honestly such a joke. I would say avoid at all costs as it's honestly felt like I've been scammed in a very legal way that there's not much that can be done. Very clever business strategy. I'd suggest sticking with known brands as Braun or Phillips as those epilators work far better, honestly nothing special about the EPIL PRO 3.0.