Abysmal Customer Service
I love how in this review space it tells me to know the store's terms and return policies. Perhaps, when an item is not eligible for return, that item should have a notification in a more obvious place than small print at the bottom of a product information page. That said, if you review the measurement requirements on both Cabinetparts AND Rev-a-shelf, and you enter your cabinet specs in Rev-a-Shelf's calculator, and they recommend a size to purchase, you expect the metal wire drawers you order to fit in your cabinet. When they don't, you expect the vendor to make it right. Not so with Cabinetparts. After a several week runaround, they have refused to accommodate this issue in any way. After refusing to provide any support on their end for defraying the $300 I am out, they then state that even the manufacturer, Rev-A-Shelf, also won't support the situation because I wasn't within 30 days. I was within 30-days, both for cabinetparts AND Rev-a-Shelf. Caveat Emptor, Buyer Beware, even if the product isn't as advertised, you have no recourse. Kiss $300 goodbye!
