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Chia Chen HO

Netherlands

1 Reviews
2 Reads
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1 review

Rail Ninja

It is very easy to find the ticket that…

It is very easy to find the ticket that I want; however, I encountered a problem with my first and last name on my ticket when I received my booking confirmation. Your system did not provide separate fields for the first and last name, only a single field to insert the name. My full name is CHIA CHEN HO (first name is CHIA CHEN and last name is HO), but the name on the tickets shows CHIA as the last name and CHENHO as the first name. It is really confusing.It seems I also cannot modify the name anymore. However, it is mentioned on your website that the ticket can be changed or modified before July 4.Anyway, I have contacted customer service and I have been told it should be okay to use these tickets (for 2 people).

2026-05-29Verified