Puretalk has a great sales process but...
Puretalk has a great sales process, but their overall customer service is not responsive, friendly, or effective. There are problems with how they serve voicemail on their network that delay posting to my phone - for which they blame Apple. This would all make sense except that on AT&T, the problem did not occur over a period of many years. It is important to note that they provide their own voice message servers - it is not a server function of the AT&T network. Their service is very difficult to use in foreign travel situations, and any goodwill I had for them was just consumed with some pretty rude billing interaction that was triggered because my bank was sold to another bank. I guess we are not going to be friends. I am not sure if I will stay with them. I love the veteran thing, but it may not be enough to tolerate the problems and the attitude.