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Hep

Australia

1 Reviews
1 Reads
0 Useful

1 review

dresslily

Seriously poor customer interaction.

NB. I can assure you I am a customer. Nothing in this review requires details of any of my orders. There is no business reason you can have for requiring verification that does not involve paying me off or reprisal in the form of sanctions. I choose not to be identified. A). Did I ask for a refund - No B). Am I specifically affected, no. All customers wil have the same experience. Trustpilot does not provide any other way for me to respond (why?). No links, no conversational thread? ------original review ------- Seriously poor customer interaction. I can't seem to find any way to change the email address for my "account", if you can call it that. Original checkout experience was very poor. I paid with PayPal, and of course PayPal *shared* my PayPal email address with them. Now I get email to my PayPal inbox from this outfit. There are issues entering delivery and billing addresses. They are obviously aware of these issues, but provide very little support. A major red flag is the content on topreviewssite, which is a bogus review site and really a touting service for these dodgy operations. As a layer on top of Ali Express or simillar it superficiallly looks the part. But these security concerns are a worry.

2019-09-21Verified