1 star to 5 star for the resolution
Now a 5 star. Didn’t get the game I wanted but the issue was resolved swiftly and refund was back in my PayPal account in full. paid for a borderlands 3 pc code over 3 hours ago, order number 195101176874 replied to the verification email and also emailed their customer services with no response as of yet. Apparently there is 'no living person' on their chat and I cannot submit a ticket. I will change my review based on how long it takes to get a response from them on this, so far we are at about 3 hours. for a digital code and almost instant payment this is a very slow service so far. In this situation the little saving I would have made has not made up for my spare time wasted compared to paying full price and buying it direct from the developers. stay tuned. Edited: Ended up requesting a refund due to the time it took. Changed rating to 5 star as I did end up buying the game direct but the refund was sorted without hesitation from these guys. I have purchased keys before and they did arrive but the time frame on this was several hours. A little advisory before purchase about the time frame should be clearly visible. Apart from the timeframe on delivery these guys have always delivered the keys I had paid for and sorted the refund for me on this occasion. I will be a returning customer but maybe take the time frame into consideration next time.