Happy Customer but room for improvement
After reading the recent reviews about people not getting codes and being unable to contact customer service i was a little put off. I decided to give it a go based on the much higher amount of positive reviews and i'm glad i did. After i made my purchase i received an email into my junk folder (which the order confirmation screen on the web did tell me to check). The email was a few extra security checks which was the only annoying part of the process - I've never come across checks like this (basically asking that i confirm some details which i had entered online - name/order number etc.) after submitting the information it took around an hour to receive the code, which i didn't mind as the game was a pre-order and i was saving £20+ than going to the Xbox store. The code worked with no issues and the game is now downloaded and working on my Xbox. 4*s due to the security checks via email. it's an unusual way and the process could be refined like most other sites