Order disappeared, then shipped substandard product- will never purchase again
We ordered a gift for a nephew and had it shipped. The shipping tracking disappeared after a few days later. The recipient didn't receive the gift. We tried to track the package but there was no longer a tracking or oder number on their site and the order was gone- yet we had already been charged. We complained to the credit card company, who put a hold on the charge to investigate... THEN KindlyToys managed to ship a broken, unrecognizable piece of junk to our nephew- who threw it out. Because an item (of any quality or junk) was actually shipped and received, we had to pay for it. I will NEVER shop with this organization again.