Don't expect any help from their Customer Service
I booked a flight from US to Bolivia through them as they were the only one offering the itinerary that I was looking for, involving two different airlines, on a single booking number. Problem started when one of the airlines changed their schedule and now I had only a 5 minute connection time between two flights... So I called flightsbird to have them fix it, and I was told to call the airlines directly, which I ended up doing but it was a nightmare as each airline was telling me call the other one! What's flightsbird added value if not taking care of such situations? By the way, I learned about this schedule change only because I checked my itinerary, I did not receive any notification from flightsbird... My recommendation: just stay away from them, you'll do yourself a favor!