What could go wrong went wrong
What could go wrong went wrong. Almost one of the group could not join an international trip. Fortunately I found out just in time…. However Navan put the issue on the customer with a significant increase of price. Unbelievable. Whilst checking in Navan seemed to have issued a ticket for a minor on a separate booking creating other issues during boarding. Curious how the travel back will be….. ———— reaction on below —— I was in multiple contacts with customer service. They claimed to have mailed and called me which was not the case (I checked). Furthermore the responsibility was put on me the customer which disappointed me. I would recommend to improve.