Bad Service but they fixed it
Dresslily as a whole is a nice site, however they hold you liable for everything. I spent over $100 on the site and never received my items. They said it was my fault, which to a degree it was, I accidentally wrote down the wrong city on where it was supposed to be delivered. I changed it to the right one almost immediately, not to mention well within their time frame for changing anything on the order. However my items never came and when I contacted customer support they only offered me %20 of what I had originally paid. I lost out on the items I ordered as well as my money. The title of this review is bad service, however to be clear the support team were nice, but that was all they could offer me to due to company policy. Update: they changed and made my refund 50%, which is significantly better, if when I order my items and they come on time and are of good quality I might buy from them again.