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France

1 Reviews
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1 review

Laredoute

Website malfunction and no customer service

We tried on two consecutive days to order a dining table and chairs. Both times, after selecting the items, choosing one of the proposed delivery dates, and paying, we were shown a message that the delivery date was not available (so why was it offered?). We then called customer service and asked to be called back - why should we pay for a call made necessary by a website malfunction? The operator took our number but hasn't called back. We shall take our business elsewhere.

2019-10-21