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Ray

United States

1 Reviews
3 Reads
0 Useful

1 review

Tomtop

TOMTOP will not receive my message of a defective product

I have purchased many items from TOMTOP over the past few years. The main problem I've encountered is in trying to contact them when something is wrong. For example, my purchase of wireless BT earbuds arrived with one earbud DEAD. It did not work. I have tried several times to contact TOMTOP to report this defective product, but each time I try to copy the coded numbers/letters to send my email, the code responds by showing another code...which doesn't work! I have become convinced that TOMTOP doesn't want to hear from its customers. Beware. If you order something and it is defective, you are out of luck with TOMTOP.

2019-10-27