Backordered Items
Most unfortunately, the Holiday items I purchased were on backorder but I wasn't informed of that until after I already paid for them. I decided to wait a bit to see if they would ship in time for Halloween. One item shipped by the 20th and other had not, so I canceled it. I received an email on the 26th saying I would receive the other item somewhere from November 3rd to the 17th. I was extremely disappointed because now I will not have either item I needed for Halloween. I gave a 3 star rating only because the customer service responded quickly and were very polite and apologetic. In the future, I hope the site informs customers when items are on backorder BEFORE they are purchased.