BUBuyback Boss★★★★★
Take Photos Because They Will Lie
Update: after showing my before photos, they agreed to give me the originally quoted amount for the phone and watch and returned my MacBook. Then asked me to update my review, so I did. By going from 2 stars to 1.
I will never use them again. And for your own benefit, video and take photos of every single thing about your devices, including the health status of your device. BuybackBoss will lie to undercut you. I had a feeling based on other reviews, so I took pictures of my devices (iPhone, Apple Watch and MacBook Air) before I shipped them. I charged my phone to 100% which they claimed it could not. My phone was perfect cosmetically- no scratches, scuffs or any other markings. Speaker worked which they also claimed did not work (hello, I made phone calls to check it). I also checked the battery health which said good and no servicing alerts which they claimed my battery needed servicing. They claimed my watch had several scratches on the screen. It had 1 scratch not scratches. The claimed that the MacBook had not been removed from my Apple Account , which it hadn't so I erased and removed it from my account. They then claimed it still had not been done which it had. They mailed it back to me, I took it to a store to have a professional remove it so I could try selling it again (definitely not to Buyback) but they said it was already erased and removed. That's funny because Buyback said the opposite. Overall, they tried to reduce my quote by over $200. I rejected their new cheat quote and asked for all of my devices back. I wish I could submit photos here. I will not use them again.
2025-12-04
COCosmetix Club★★★★★
Okay experience
Placed order on a Monday and it didn't ship until the Friday, just to give an idea of their processing time. I ordered two 50 piece lots of makeup and paid for 2 day air shipping. Only one lot was shipped. I thought maybe they combined the 2 lots during shipping but when it arrived, I only had half my order. I waited a few days and there was still no update on the rest of my order so I had to email them. The next day I was refunded for the missing piece of my order and was emailed. So, apparently they are selling items they don't have in their possession. I was told that after I placed my order, and Cosmetix went to get it from a supplier, the supplier had already sold it to someone else. But it was still listed for sale on their website for a least a few more days, that's all I checked for. And the fact that they just didn't send it and also didn't say anything nor did they refund my money until after I asked where my order was days and days after shipping. They just kept it until I reached out to inquire about what was going on. I'm such a stickler for communicating in all aspects of my life, especially my business. So, I don't understand companies that don't communicate with their customers when there are hiccups. I should have been informed immediately, given a refund immediately (I shouldn't have had to reach out) or given the option to choose something else for equal or lesser value). So, I was a bit turned off and I am unsure if I will buy from them again. Can they be trusted? Why sell items you don't have and that can be sold without your knowledge by a supplier which then affects your customers? Not getting my order inconvenienced my business because the supplies I should have had, I didn't . And if they had of communicated from the start, I could have quickly ordered something else. My sale ended up being 50 pieces shorter than what I promised my customers. I'll have to really think on if I'll purchase from them again. But the lot I did get was okay. I got some nice high end cosmetics but uneven in how much stuff of each brand I got. It was definitely heavy with just Nars and Too Faced. The other name brand cosmetics: I got anywhere from 1 to 5 of each. So, the variety was of cosmetics were just, meh 😕. Lots of Nars. Lots of Too Faced. A little of everything else.
2025-07-03VerifiedHelpful 1
