Great host, can be better
Came across ultra servers for my Australia mc network, as I have seen them powering other networks before and the pricing looks cool, support team took 5 minutes to first respond on the live chat, normal, I asked them a few questions, about their servers, net speed and location, they answered both the server and the location and just say they are running a speed test on the server after 7 minutes of silence. I still wasn't told what's the uplink speed is. Okay that's fine, still going ahead, I asked them if they have a proxy plan, they do! Great? Right? Apprenately they have a TOS that prevents you from chaining other providers servers if you using their proxy because of bandwidth issues, fine, I'm going to have to have my entire backend, they did allow me 1 external server as an exception, which did granted 1 star. Why 3 ⭐ then? Not 4/5? Because the fact that on their pricing nor the FAQ they ever mentioned that you are not allowed to use another provider servers when you are using proxy on ultra servers, it's only on their TOS, so please! Add a note somewhere on the pricing or something, if you didn't read or missed the part on TOS and you chained your external servers, well your servers can get suspended! The 2 stars are coming from the amazing support and the powerful servers, if they have ever put a note on the pricing that you are not allowed to use another server if you are using ultra servers as proxy, this would have been a 4 ⭐ Panel wise, modified pterodactyl, I am also slightly annoyed at the fact that the file managers are split into pages as I think they want to keep the theme tidy? But being honest for me on ultrawide screen there's so much gap at the bottom so it becomes a half screen file manager. Going to give ultra servers 3 ⭐, I wish to see the improvement.