Terrible
I was recommended Tiket.com by a local and as soon as I booked my flights (Bali-Jakarta and Padang-Jakarta) with Air Asia, both flights were re-scheduled, which did not work for further connections. So I re-booked with Citilink and within 24h, flight was also re-scheduled. One can wonder if the flights on sale really do exist. The payment method (eg. Credit Card) is NOT VALID for REFUNDS! You need to give INDONESIAN BANK ACCOUNT (which I used, from my Contact in Indonesia) and the REFUND REQUEST WAS ACCEPTED, only to be told 24h late that it could not be processed because I am not the account holder. The mess is only just beginning. At the beginning, when booking flights it all seems wonderful... but it's all a nightmare. NOT RECOMMENDED AT ALL.