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customer

United Kingdom

1 Reviews
3 Reads
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1 review

Lovense

I am so disappointed with the product…

I am so disappointed with the product and the customer service is absolutely awful. Apparently if it doesn’t work which h mine stopped after 2 weeks in use. You get another on like the company is doing you a favour. Which took 2 weeks to sort out. No apology or acknowledgment just it’s under warranty so we will send you another one when we feel like it. And I was denied a refund for the faulty item after I complained the replacement was taking to long which is unlawful due to the law on faulty items. I would avoid.

2021-10-31