I ordered a dress from them advertised…
I ordered a dress from them advertised on Facebook. It was slightly more expensive than a dress I would usually order online. (£50) After almost a month it had not arrived and I contacted them. Even coming from China (?? this is too long. Their reply was prompt and polite - the dress had not yet left them it was having ‘quality control’ but would leave in a ‘day or two’. Surprised, I gave them the benefit of the doubt. I gave them another 2 weeks before contacting them. This time I received a badly typed and spelt, brief reply. The dress had still not been dispatched. At this point I was totally suspicious - especially as their advert and presence on Facebook seemed to have disappeared. I cancelled my order and asked for a refund, this time I had a polite and perfectly typed reply that told me my dress would be dispatched immediately. But it was too late. I was already totally spooked. I contacted PayPal and opened a dispute, they refunded me. Since then I have had conflicting mail - emails telling me my item had been dispatched and Messengers telling me they would only refund me if I closed my dispute. Despite having had the chance to refund me previously. The order has been cancelled. PayPal refunded me and I will NEVER buy clothes off social media again. Since leaving this review they have been in touch apologising. I can’t get past the fact they only offered me a refund if I closed my dispute with PayPal - rather than just offering me a refund without strings. I was going to up my stars from 1 to 2 bit see I accidentally gave them 2 initially. I hate leaving bad reviews.