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Lisa T

United States

1 Reviews
3 Reads
0 Useful

1 review

Kkbags

Wouldn't recommend KK bags

Ordered a backpack set on July 20th. They're site states items ship within 24 hrs. A week after I purchased, I still hadn't received any tracking info. I emailed the company asking if my item had shipped and if so, would they provide me with the tracking #. My email went unanswered for 2 days. I had to email them again and asked them to cancel my order and refund me or I would call my bank to dispute the charges. After that email, they FINALLY responded that they would mail my package out that day. I then emailed again asking for a tracking #. Again, no response for days. I emailed a third time asking for tracking. This time they responded with a tracking #. I paid for express shipping and as of today Aug 4th, I still have not received my package and tracking shows it's in Japan sitting. I wouldn't recommend buying from this company. My daughter is devastated that her bookbag set won't be here in time for the first day of school. Also, after I tried to leave an honest negative review on their site, they didn't approve it to be posted/published. If you look at their reviews, they ONLY publish positive reviews; that's why all their items only have no stars or 5 stars reviews. Companies who don't let customers post honest reviews whether negative or positive, isn't a company I want to do business with or would recommend to friends or family.

2021-08-04