My team has been using Kamatera for several years
My team has been using Kamatera for about 2 years already. The primary reason was cost effectiveness compared to Big-3 Cloud Providers. Recently we have an issue with some of our servers. Initial support via Support ticket was slow - the ticket was acknowledged within 30 mins, the incident subsided, support checked that the incident is not hot anymore and we could not get any further response for a day or so. TBH - when I had billing issues with GCP recently I had to wait several days for any meaningful response. Now the brighter side - when I had another incident and called their Tech support on phone - oh boy - tech support picked up the phone in 30 seconds (!!!) and they resolved my issues within 2-3 mins. I could not actually believe this speed. My further communication with their Account Executive was fantastic and the guy tried to be very helpful. I would say, that you need to understand what you are doing with bare servers, but the price point and the frontline tech support are simply fantastic.