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Electronics & Technology

Kamatera

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100 reviews

4.4100 reviews
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About Kamatera

Data updated
Website
kamatera.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
78 reviews
Replies to negative
100% (13/13)
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About this business

Since 1995, Kamatera has offered fast, reliable cloud infrastructure built for enterprise-class performance. With our comprehensive suite of scalable services, you can build your cloud server, your way.With Kamatera, you’ll find:Cutting-edge hardware: Run your server from our Ice Lake Processors and NVMe SSD with 99.95% uptime.Global access: Reach the cloud from our broad global network of data centers.Flexible pricing: Only pay for what you use with our hourly or monthly pricing.24/7 support: Our tech guys are always on duty, so you get help when you need it.Unlimited Scalability: Start with a small server and scale up and out as you grow.

Written by the business, not verified by us.

Is Kamatera legit?

Kamatera (kamatera.com) has a 4.4 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 85% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-05.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers consistently mention that setting up and managing virtual cloud servers is exceptionally straightforward, supported by a clean and well-organized interface. People frequently praise the dedicated customer support team for being prompt, highly knowledgeable, and genuinely helpful whenever assistance is required. Reviewers often highlight the fast and reliable performance that keeps their daily operations running smoothly. Some people were dissatisfied with slow customer service response times and frustrating communication delays during critical technical incidents. Consumers also reported concerns regarding unexpected server slowdowns over time and confusing billing practices that required extra effort to resolve.

Auto-generated from all reviews of this business. For reference only.

What people say

Great Cloud Service with Flexible Server Options

I have been testing their service, and the fact that you can create multiple servers with different specs is quite unique. They also offer a free trial, which is a big plus. I have corrected my previous comment, and I can say that this is a highly rated cloud service. Sadly, my game blocks the servers' IP addresses, which is why I initially thought there was something wrong with the server. My mistake! This is a really great cloud service, and I will definitely come back and subscribe to their cloud services again in the future.

Reply from Kamatera2026-09-01

Dear Bonsimonz, Thank you for sharing your impressions. We see from your conversations and troubleshooting with our team that the issue has been identified as your game interacting with your VPN, causing the performance issues you describe. Your refund has been processed as requested under ticket 36371980. Team Kamatera

Kametara Hosting

I have been using Kametara to host a Django application and everything has been smooth. The customer support is also awesome.

Reply from Kamatera2026-08-20

Hi Brian, Thank you for sharing your experience! We’re delighted to read that your Django application has been running smoothly and that our support team has been there when you needed them. We truly appreciate your trust in us and your kind words. Team Kamatera

Trial only if you deposit 10$

Trial only if you deposit 10$, just tell it, no need to do all legend with payment locking

Reply from Kamatera2026-08-20

Hi Feromir, Thank you for your feedback. We understand that the deposit requirement may not have been what you expected, and we’re sorry for any frustration this may have caused. Our 30-day promotional trial is available to all customers. When card verification cannot be completed successfully, we offer an alternative way to activate the account. Details about verification and trial eligibility are provided in our Terms of Service and FAQs as part of our security measures. The deposit is not a fee for the trial. If you cancel within the 30-day promotional period, you may request a refund of the deposit, subject to our standard terms. We hope this helps clarify how the trial works: we are always available should you have any questions about the process. Team Kamatera

Charged into debt and suspended by forgetting to cancel service

I had purchased some type of hosting with them 2 years ago and never actually cancelled the service, since my card was terminated by the bank anyway. But 2 years later, totally unaware of this, I was trying to purchase a VPS service with a new account; at first everything was fine, and I tried to link my card to billing. After a couple of tries, the account was suspended for some reason, and I was told to deposit $10 to unfreeze the account; after the deposit, the account was suspended again shortly after. Support said it was because I had unpaid debt in 2024 now asking me to pay another 25$ to reactivate the account. Customers don't have a responsibility to keep an eye out for overdue payments; it's Kamatera's fault for keep on providing the service after payments have failed. KEEP AWAY FROM THIS COMPANY!

Reply from Kamatera2026-08-17

Hi Chris, We appreciate you taking a moment to describe your experience. Please note that our Acceptable Usage Policy allows only one account per client, and you have an unpaid, outstanding debt on your original account from 2 years ago. Due to this, your new account was flagged and suspended for fraud. We will keep attempting to reach you via phone and email to discuss the matter privately and to come to a resolution together. Team Kamatera

It's my first time using kamatera…

It's my first time using kamatera service and I must say everything went smooth great job 👍 and the customer care service was fast 👍

Reply from Kamatera2026-07-28

Hi Ricardo, Thank you for giving Kamatera a try and for sharing your experience! We're delighted to read everything went smoothly and that our team was able to assist you quickly when needed. We appreciate your kind words and look forward to supporting you as your projects grow. Team Kamatera

Beautiful support when i had problems

Reply from Kamatera2026-07-16

Hi Davide, Thank you for your kind words! We're very glad our team was able to help when you ran into difficulties. We truly appreciate you taking the time to share your experience and look forward to our continued partnership. Team Kamatera

Hassle-free operations and excellent customer service

I use Kamatera to host a VPS powering the user login system for my web application. The whole thing was set up half a year ago, mainly as practice exercise for myself. Setting up and running the server was completely hassle-free; the interface is well-organized and left no questions unanswered. What I'd especially like to highlight is the excellent customer service. My server may be the smallest plan they offer, and I'm hardly a major source of revenue for Kamatera, yet they still were very responsive and took the time to fully restore my account and server when I messed things up. That level of support really stood out to me.

Reply from Kamatera2026-07-15

Hi Oliver, Thank you for taking the time to share such a thoughtful review! We're delighted to read that setting up your VPS was straightforward and that everything has been running smoothly. What means the most to us is knowing you felt well supported. Whether someone is running a single server or a much larger environment, everyone deserves the same level of attention when they need help. We're glad we were able to restore your server, and we really appreciate you sharing your experience. Best of luck with your web application—we're here whenever you need us. Team Kamatera

After cancelling my subscription in…

After cancelling my subscription in which the VPS was completely deleted they still say its "Active" when I told them in a ticket that I cancelled it. They are still trying to withdraw 180 to this day. I would NOT recommend putting your card on there.

Reply from Kamatera2026-07-15

Hi Bradlee, We are hoping you will respond to our private request for more information so we can look into the matter for you and come to a proper resolution. Team Kamatera

Very nice support

Very nice support. Very good experience :)

Reply from Kamatera2026-07-15

Hi Patryk, Thank you for your kind words! We're delighted to read you had a great experience and that our team was able to provide the support you needed. We truly appreciate you taking the time to share your feedback, and we look forward to being here whenever you need us. Team Kamatera

Excellent service, good company

Excellent service. Does exactly what you want a hosting company to do at a very reasonabl cost.

Reply from Kamatera2026-07-13

Hi BigE, Thank you for your wonderful review! We're delighted to read that you've had such a positive experience, and it's great to know you've found our pricing to be a good value. We appreciate your support and we look forward to our continued partnership. Team Kamatera

Excellent Support and Professionalism from Oren E.

I would like to express my sincere gratitude to Kamatera and especially to their employee Oren E. Even though I am not a client of the company, Oren demonstrated the highest level of professionalism, responsibility, and attentive attitude toward the issue. He personally took control of the case, responded promptly, strictly adhered to all necessary standards and rules, and ensured proper protection of personal data. Thanks to his actions, a complex situation was resolved effectively and in full compliance with all standards. This approach truly commands respect and shows that Kamatera is a company that genuinely values fairness and service quality - even when dealing with individuals who are not its clients. A huge thank you to Oren for his professionalism and humanity. There are very few employees like him. I recommend Kamatera precisely because of professionals like Oren E.

Reply from Kamatera2026-07-13

Thank you for taking the time to share such thoughtful feedback. We know this was a particularly complex situation, and Oren approached it with the care, persistence, and professionalism we've come to expect from him. We'll be sure to share your kind words with him—they'll mean a great deal. Thank you again for your recommendation and for recognizing the effort that went into bringing the matter to a successful resolution. Team Kamatera

Quick and good support

The sales resource helped me quick and good on a login issue, from my side

Reply from Kamatera2026-07-09

Hi Theo, Thank you for taking the time to share your experience! We're glad our team was able to help so quickly and get things sorted out. We're always here if you need anything else. Team Kamatera

Service is highly personalized

Service is highly personalized, in a couple years with these guy I have never seen down time. They have been so nice, they even gave me some leeway when I had some financial issues. I have to say. Great service, we recommend it 100%.

Reply from Kamatera2026-07-06

Hi Tester, Thank you for your kind words and for trusting us over the years! We're delighted to know that our team has consistently delivered the personal service and reliability you deserve, and we're glad we could help when you needed it most. Thank you for being part of the Kamatera community. We look forward to supporting you for many years to come. Team Kamatera

Kamatera on top!

Thanks so much to Oren, for helping me resolve my situation. He was amazing.

Reply from Kamatera2026-07-06

Hi Xiao, Thank you for your kind words! We're delighted to read that Oren was able to help resolve your situation and make the experience a positive one. We'll be sure to pass along your appreciation to him. Thanks for taking the time to share your feedback! Team Kamatera

Responsive and helpful. : )

Very responsive and diligent to resolve the issues we were having. Thank you for your help.

Reply from Kamatera2026-07-05

Hi Bay County Painters, Thank you for your thoughtful review! We're pleased to read that our team was able to respond quickly and work through the issues with you. Your feedback is truly appreciated, and we look forward to supporting you again whenever you need us. Team Kamatera

We evaluated 4 cloud hosting services…Kamatera the best

We evaluated 4 cloud hosting services and Kamatera not only could technically support everything we needed, the support and accomodations they provided were amazing. They assisted us and provided the solutions that we need for our company where the other cloud hosting services hesitated to help us as a new potential customer. I would recommend Kamatera for pricing, accomodations, support and technical platform.

Reply from Kamatera2026-06-30

Hi John, Thank you so much for taking the time to share such a thoughtful review. It means a great deal that after evaluating several cloud providers, you chose Kamatera. We're especially happy to read that our team was able to support your requirements from the very beginning and to work with you to find solutions that fit your company's needs. Thank you for your recommendation and for trusting us with your infrastructure. We're excited to be part of your journey and look forward to supporting you as your business continues to grow. Team Kamatera

Fast, Hassle-Free support

Fast, hassle-free support and quick satisfying resolution. I highly recommend this company for VPS services!

Reply from Kamatera2026-06-30

Hi Esti, Thank you so much for your kind words and recommendation! We're glad our team was able to provide fast, hassle-free support and get everything resolved quickly. Knowing you had a smooth experience means a lot to us, and we're always here whenever you need us. Thanks for choosing us! Team Kamatera

Reliable, Knowledgeable, Supportive

We’ve had bad experiences in the past with other VPS/VDS providers who lose interest the moment you sign up, so we were cautious when moving to Kamatera. Their support team quickly proved we made the right choice. The level of expertise, guidance, and responsiveness has been outstanding. They helped us plan, configure, and maintain our servers properly, and even introduced us to options and solutions we didn’t know existed. Kamatera has been a huge benefit to our setup and overall reliability. We’ve now had three servers running behind an OPNSense gateway for firewalling and VPN for a little over three years, after our previous provider couldn’t meet our requirements. When issues have arisen or I’ve needed help with configuration, their support team has shown real technical depth and resolved everything in good time. It’s reassuring to work with a provider that genuinely stands behind their service.

Reply from Kamatera2026-06-30

Hi Tim, Thank you so much for taking the time to share such a thoughtful review. It means a great deal to read that we were able to earn your trust after your previous experiences. Knowing that our team has been able to support you throughout your journey—from planning your environment to helping with configuration and ongoing maintenance over the past three years—is incredibly rewarding. We believe good support doesn't stop after deployment, and we're glad that's been your experience with us. We truly appreciate your continued trust and look forward to being here whenever you need us. Thank you for choosing Kamatera! Team Kamatera

Kamatera is an impeccable service that…

Kamatera is an impeccable service that I recommend to everyone; for my part, I only discovered it recently, I wish I had known about it much sooner... I am really delighted!

Reply from Kamatera2026-06-25

Hi Arin, Thank you for the wonderful review! It's always great to hear from someone who has recently discovered Kamatera and is already enjoying the experience. We truly appreciate your recommendation, and we're glad we've been able to make such a strong first impression. We're excited to have you with us! Team Kamatera

Responsive and Dependable

They were great at assisting us in identifying what we needed and matching it up to what they could offer. They provided excellent support along the way and they are very responsive any time we need help.

Reply from Kamatera2026-06-25

Hi Jim, Thank you for your kind words! It is always a pleasure finding the best fit for a client's needs, and we're delighted to read how helpful our team has been. We appreciate your trust in us and look forward to continuing to support your success. Team Kamatera

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