Since 1995, Kamatera has offered fast, reliable cloud infrastructure built for enterprise-class performance. With our comprehensive suite of scalable services, you can build your cloud server, your way.With Kamatera, you’ll find:Cutting-edge hardware: Run your server from our Ice Lake Processors and NVMe SSD with 99.95% uptime.Global access: Reach the cloud from our broad global network of data centers.Flexible pricing: Only pay for what you use with our hourly or monthly pricing.24/7 support: Our tech guys are always on duty, so you get help when you need it.Unlimited Scalability: Start with a small server and scale up and out as you grow.
Written by the business, not verified by us.Kamatera (kamatera.com) has a 4.4 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 85% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-05.
Reviewers had a great experience with this company. Customers consistently mention that setting up and managing virtual cloud servers is exceptionally straightforward, supported by a clean and well-organized interface. People frequently praise the dedicated customer support team for being prompt, highly knowledgeable, and genuinely helpful whenever assistance is required. Reviewers often highlight the fast and reliable performance that keeps their daily operations running smoothly. Some people were dissatisfied with slow customer service response times and frustrating communication delays during critical technical incidents. Consumers also reported concerns regarding unexpected server slowdowns over time and confusing billing practices that required extra effort to resolve.
Auto-generated from all reviews of this business. For reference only.The fast reply and super informative responses.
Hi Nelson, Thank you for taking the time to share your experience: we're so glad our team was able to provide quick and helpful responses when needed! We look forward to our continued partnership. Team Kamatera
I initially loved it and gave it 5 stars. Then, literally just hours later—and only 3 or 4 days into my 30-day trial, right as I finished setting up the LAMP server and Virtualmin—they emailed me claiming "fraudulent activity." Look, I have been in business for 26 years and run multiple servers with Namecheap, HostGator, and IONOS. Yet, Kamatera demanded a deposit because they are apparently broke. If they couldn't even let me try the service for one full week without acting shady, they aren't getting a dime from me. How is setting up LAMP and Virtualmin from my Samsung Laptop Fraud? It cannot be our money, Namecheap LOVED our money. I instantly changed the nameservers back to my big Namecheap VPS (which is half the price!). LOL. You needed me; I did not need you. #DisrespectIsNotTolerated #BadCustomerService #YourLoss #IdontPLAYgames #DesperateBrokeCompany
Hi Jeff, We completely understand why getting hit with a sudden account flag right after you finished setting up your environment felt incredibly disruptive and came off the wrong way. We want to clear the air entirely: your build environment was absolutely not the problem. We love seeing developers deploy those exact web stacks on our infrastructure. What actually happened behind the scenes comes down to an automated platform security guardrail. Our records show that you originally signed up for our platform a couple of years ago, and the account remained completely dormant until now. When a long-inactive account suddenly spins up new infrastructure, our automated system flags it as unusual behavior to protect our network from potential platform abuse. To verify the account, the system requests a temporary $10 deposit. This does not nullify your $100 free trial. It is simply a standard verification check to ensure a live user is behind the keyboard. If you complete your 30-day trial and decide Kamatera isn't the right fit for you, that deposit is fully refunded to you. There are absolutely no shady strings attached, but we completely realize how a robotic notification can ruin a first impression for a seasoned business owner! We know you don't need us, but we would still love the chance to manually clear your account so you can experience our enterprise-grade hardware completely risk-free. If you are open to giving us another look, please reach out directly to [email protected] with a reference to this review, and our team will personally ensure your trial is restored. Wishing you and your business continued success back at Namecheap or wherever you choose to host, Team Kamatera
Good personal support, internal support with teams was efficient and fast.
Hi Louis, Thank you for your kind words! We're so glad to read that you had a positive experience, and that communication between departments was quick and efficient: it's great to know that we were able to help you when needed. We appreciate your feedback and your trust in us, and we look forward to our continued partnership. Team Kamatera
Without a doubt the best server company I have worked with in the last 16 years. I couldn't run my company without there understanding of my buisness model and the service is 2nd to none
Hi David, Thank you for such an incredible review! Knowing that we've earned your trust over the years means a great deal to us. We understand that every business operates differently, and we're glad we've been able to support your goals with the reliability, flexibility, and service you need. Your kind words about our team are especially appreciated, and we're grateful to be part of your journey. We look forward to our continued partnership. Team Kamatera
Hi Customer, Thank you for the kind words! We're happy to see you've been enjoying your experience with us. We truly appreciate you choosing Kamatera and taking a moment to leave a review. Team Kamatera
Hi customer, Thank you for your review! We're pleased to know that we were able to assist, and we truly appreciate you choosing Kamatera. Team Kamatera
I have had a very good experience with Kamatera. The service is fast, reliable, and easy to manage. The setup was straightforward, performance has been stable, and the control panel is clear to use. Support is professional and responsive when needed. Overall, Kamatera offers a solid and dependable cloud service, and I am happy to recommend them.
Hi Mr M M, Thank you for taking the time to leave such a thoughtful review! It's great to read that your experience has been a positive one. We know that a cloud platform should make your work easier, not more complicated, so we're glad the setup, day-to-day management, and overall performance have met your expectations. We're especially grateful for your comments about our support team. Being available when our clients need us is something we care deeply about, and it's always encouraging to hear that our efforts are making a difference. Thank you for your recommendation and for trusting Kamatera with your infrastructure. We truly appreciate your support, and we look forward to our continued partnership. Team Kamatera
What a joke? I Choose NewYork Server but i see my location at Newark United States 😂
Hi Shamsutdin, Thank you for sharing this detail, only we have no datacenter or servers in Newark, NJ: only in New York. Perhaps you misread the location? Could it be US-NY2 - New York, United States, North America? We have privately requested more information so we can find your account, and we hope you will respond so we can get to the bottom of the matter. You are also welcome to write us at [email protected]. Team Kamatera
I have to concur with the report from The Good Nerd. This ISP continually funnel spam from the same source (usually fake 'Costo' emails with forged onmicrosoft headers). I have reported the spam dozens of times to support at kamatera.com, but I have never received any response. Kamatera continue to inundate me with junk from these spammers. Now my emails to support at kamatera.com are bouncing, so it appears they have decided to block me rather than respond or take any action against the spammers that pay them.
Hi P.KZ, We categorically reject the claims made by TheGoodNerd, and we believe their review reflects a misunderstanding of how abuse is handled at scale by cloud providers. We remain committed to maintaining a secure and reliable infrastructure and encourage all abuse reports to be submitted through the appropriate, verifiable channels so they can be properly investigated. Team Kamatera
This company feels like a scam. We added credits to our account based on their advice. After a couple of days, the system asked us to add more credits, so we added another $50. However, after only two days, it asked us to add credits again. I emailed their billing team several times to ask for clarification, but they did not properly explain what happened and ignored my questions. Now, I just received an email from them saying they tried to contact me multiple times, which is not true. Because of that, they terminated our account. This has been a very frustrating experience, and I feel like they did not handle the billing issue properly or communicate honestly.
Hi R, We’re sorry to see you’ve decided not to provide the additional identifying information we requested, though we do hope you may still reconsider. Understanding what happened fully is important to us, both so we can address the matter properly and so we can continue improving where needed. Feel free to be in touch here or to message [email protected]: we hope you do! Team Kamatera
the people the caring the actual attention to my needs again the people the caring ... the service itself works great and is very easy to use it has made my life MUCH easier
Hi Michael, Thank you for taking the time to share this—your words truly mean a lot to our team. We try to stay attentive and easy to work with, so it’s really nice to know that’s been your experience. We appreciate your trust and look forward to continuing to support you! Team Kamatera
In my 25+ years of investigating spam I have never come close to experiencing what this company has been allowing and involved in. This problem started back in 2024 and continues even today. Either Kamatera is deeply involved in one of the largest phishing operations to date, or their servers have been so compromised that scammers run freely through them and abuse them at their will. When complaints are filed, either directly or through SpamCop, one receives automated emails and then nothing gets done. They did respond last year when I filed a critical review here on TrustPilot, but their assurances about the problem proved to be just BS. All they need to do is close the accounts spamming, but apparently crime pays well. All of these spams are similar and come from one party that has been paying Kamatera. The spam operation is absolutely huge and so severe that many of the companies that are victims have had to create warnings on their websites regarding the fake emails people are receiving. These spams have even made the news numerous times, where they warn the public not to fall for what the emails say. Kamatera has been very well aware of this for many, many months. I have personally filed hundreds of spam complaints showing the emails coming their servers have malware links, forged headers, and pose as companies such as Lowe's, CVS. Costco, Ace Hardware, Home Depot, and even Google Cloud. They have known about his for a while now and yet their client is still attacking people. These are all phishing spams, which try and sucker people into giving them credit card and account data. Each batch of spams comes from different IPs within their network. It is apparent they are either one of Kamatera's larger clients which they are knowingly allowing them to run scam operations, or else Kamatera's servers are so compromised there are dangerous cybercrime people who have access to their systems. Complaints are futile, even after IPs are blacklisted because of the horrible things they are allowing to happen on their networks. I have provided depositions and expertise on numerous cases for the FTC, DOJ and even the FBI on spam operations. Every other company I have filed spam complaints are serious about clients who break the law and typically close the scam accounts within 24-48 hours. Kamatera? 18+ months and the phishing spams still pour out by the millions, possibly billions. Kamatera’s last response regarding my direct complaints? “From now on, it was decided that if you will receive these type of mails, you need to go through an official route as Spamcop and the others, no need to send direct mails to our NOC, There will be no replies from us to you from now on.” Why does Kamatera even bother to have an abuse@ address if phishing complaints to them are such a bother to them? Kamatera will not even bother to respond to complaints about their servers involved in tons of ID theft scams. That really speaks volumes on the integrity of this company. If you don’t like those annoying emails like the ones falsely claiming they are companies like CVS, Lowe’s, Costco, Home Depot, Ace Hardware (and others) and how you won a prize (but you have to pay a fee),, or those fake invoice spams saying a large charge was made on your PayPal account, or even those fake Cloud alerts claiming your data will be deleted unless you pay, then stay away from this company. They continue to lease to this same scam operation month after month and consistently provides a safe base of operations which dumps untold amounts of scam spams on all of us every day. If you decide to use their servers: do not be surprised to have your company emails ending up flagged as spam or refused by other mail hosts because the IPs are on blacklists. Kamatera should really stop providing such a huge base of operations for spammers and stop profiting by continuing to allow these spammers to run through their networks, stop ignoring complaints, and stop telling people to go away when they complain about their mail accounts being flooded with scam spams from Kamatera servers. I’m hoping Kamatera will be investigated as their involvement as this has been out of control on their networks so long, and have filed formal complaint with the NY AG. This really needs to stop before anyone else falls victim to the scams pouring out of Kamatera’s servers. I would suggest avoiding this company until they get serious about this massive spam and phishing problems they have throughout their networks. It is really that bad. Cybercriminals need to be stopped, and companies that consistently provide services to them should be held liable if they are aware of the activities they are providing critical services for. Kamatera is very well aware of all of this, and has been for a very long time.
Hi Good Nerd, While we always welcome constructive criticism that can help us improve our services, in this case we categorically reject the claims made in this review and believe this reflects a misunderstanding of how abuse is handled at scale by cloud providers. Like all major IaaS providers, we do not or control how our many thousands of customers use out platform. However, we do enforce strict acceptable-use policies and act on verified abuse reports in accordance with established legal and industry standards. Your review contains several misleading assertions - • “All they need to do is close the accounts” – Enforcement actions require verified evidence, correlation across multiple data points, and due process. Immediate termination without validation would be irresponsible and could impact legitimate customers. • “Nothing gets done” – Every report submitted through recognized abuse-reporting channels (such as SpamCop and similar systems) is processed, analyzed, and acted upon when it meets actionable criteria. Abuse mitigation in large-scale environments is continuous and ongoing—not a one-time action. • Use of reporting channels – Structured reporting systems exist to ensure proper tracking, prioritization, and investigation at scale. Reports submitted outside these channels cannot be reliably processed efficiently. This is why reporters are directed to official channels—not to dismiss concerns, but to ensure they are handled effectively. Upon review, we note that a significant portion of your submissions did not follow our established processes, which limits traceability and reduces the ability to take timely and targeted action. Finally, allegations suggesting intentional involvement in criminal activity are entirely unfounded and irresponsible. Kamatera complies with all applicable laws and cooperates with relevant authorities when required. We remain committed to maintaining a secure and reliable infrastructure and encourage all abuse reports to be submitted through the appropriate, verifiable channels so they can be properly investigated. Team Kamatera
This team has been the perfect operational support team for our organization. Attentive when needed and supportive when asked.
Hi Beagle Software Design, Thank you for your thoughtful feedback. It’s great to read that our team has been able to provide the level of support your organization needs, both proactively and when it matters most. We’re committed to being a dependable partner, and we truly appreciate your trust in us. Team Kamatera
I have used this service for a few years. It has been reliable and trouble free. It may not be for the novice but it is relatively straight forward on how to add and remove more or less service resources as needed. This is not a company that sets up packages but more al la cart style.
Hi Todd, Thank you for taking the time to share your experience and for your continued trust over the years. We’re very pleased to read that our platform has proven reliable and that the flexibility to tailor resources to your needs has been valuable. We’re delighted that the level of customization and control we offer has proven useful in your experience. We truly appreciate your thoughtful feedback and partnership! Team Kamatera
My experience with Kamatera has been very positive so far. I would like to know if you offer a reseller or partner program for your services. Additionally, is there a possibility to earn commissions on sales? I would be very interested in exploring potential collaboration opportunities.
Hi Jeanclaude, Thank you for sharing your positive experience—we’re delighted to read things have been going well so far. We also truly appreciate your interest in partnering with us. We do offer opportunities for collaboration, including reseller and partnership arrangements (kamatera.com/products/reseller-hosting/), and we’d be happy to explore what might be the best fit for you. For more details on available programs and commission structures, we recommend reaching out to our team directly ([email protected]; subject: reseller program) so they can provide tailored guidance based on your goals, but we will reach out to you privately as well. We look forward to our continued partnership! Team Kamatera
Competitive pricing and the dead-simplest way to spin up a custom configured server on demand. I really love Kamatera, never had a single issue with them in the last 2+ years of using their services.
Hi Phil, Thank you for your continued trust and support over the years! It’s wonderful to read that the flexibility and ease of deployment have made a positive impact on your experience. We’re especially glad that everything has been running smoothly for you—consistency and reliability are exactly what we strive to deliver. We truly appreciate your kind words and look forward to supporting your projects for years to come. Team Kamatera
Very reliable service, prompt customer service!
Hi Mike, Thank you for your kind words! We truly appreciate you taking the time to share your experience. It’s great to know that our service and support have met your expectations. Our team is always here whenever you need assistance, and we look forward to continuing to support you. Team Kamatera
used them for couple of years - stable
Hi Hurt, We sincerely appreciate your kind words and your vote of confidence! Team Kamatera
I am a customer since over 3 years now with Kamatera and we using multiple Data Centers globally. They are a smaller Company, but this gives you the bonus to have an real account Manager and real Support Staff which does do take good care of you when it's most needed. We highly can recommend them for your hosting needs.
Hi Olaf, Thank you for your continued trust over the past three years—we truly appreciate it! We’re so glad to know that our global infrastructure and hands-on approach have made a such a positive impact on your experience. Providing responsive, personalized support is something we take great pride in, and it’s rewarding to know that it’s making a difference when it matters most. We are grateful for your recommendation and we look forward to continuing to support your growth. Team Kamatera
There was an error on my part, and the Kamatera team provided unwavering support until the issue was resolved. I’d especially like to thank Oren Einstein for his hard work and patience. They’re a company I can trust implicitly for my ongoing projects.
Hi Eray, Thank you for your thoughtful feedback—we truly appreciate you taking the time to share your experience. We’re glad our team could support you every step of the way and help bring things to a successful resolution. Your kind words mean a great deal to us, and we’ll be sure to pass along your appreciation to Oren—he’ll be delighted to hear it! It’s especially meaningful to know you feel confident relying on us for your ongoing projects. We look forward to continuing to support your success. Team Kamatera
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