Since 1995, Kamatera has offered fast, reliable cloud infrastructure built for enterprise-class performance. With our comprehensive suite of scalable services, you can build your cloud server, your way.With Kamatera, you’ll find:Cutting-edge hardware: Run your server from our Ice Lake Processors and NVMe SSD with 99.95% uptime.Global access: Reach the cloud from our broad global network of data centers.Flexible pricing: Only pay for what you use with our hourly or monthly pricing.24/7 support: Our tech guys are always on duty, so you get help when you need it.Unlimited Scalability: Start with a small server and scale up and out as you grow.
Written by the business, not verified by us.
Is Kamatera legit?
Kamatera (kamatera.com) has a 4.4 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 85% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-05.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers consistently mention that setting up and managing virtual cloud servers is exceptionally straightforward, supported by a clean and well-organized interface. People frequently praise the dedicated customer support team for being prompt, highly knowledgeable, and genuinely helpful whenever assistance is required. Reviewers often highlight the fast and reliable performance that keeps their daily operations running smoothly.
Some people were dissatisfied with slow customer service response times and frustrating communication delays during critical technical incidents. Consumers also reported concerns regarding unexpected server slowdowns over time and confusing billing practices that required extra effort to resolve.
Auto-generated from all reviews of this business. For reference only.
I had a very positive experience with this company. Getting my servers set up was a little confusing at first, but once the team reached out to me directly, everything fell into place. Their support was smooth, clear, and everything went according to plan.
Since then, the service has been great, and I’ve been pleased with how everything has performed. I definitely plan on using them again for future projects. Highly recommended!
Reply from Kamatera2026-03-11
Hi Customer 1,
Thank you for taking the time to share your experience.
We understand that getting started can sometimes feel a bit complex, so we’re especially glad our team was able to step in and help clarify the process and get everything moving smoothly.
It’s great to read that your environment has been performing well since then and that the overall experience has met your expectations!
Providing responsive support and reliable infrastructure is something we take great pride in, and feedback like yours means a great deal to our team.
We truly appreciate your recommendation and look forward to supporting your future projects.
Team Kamatera
PTR request denied 3 times with no specific reason given
I have been a paying Kamatera customer with a live VPS server (New York). I requested a reverse DNS (PTR) record for my IP to support outgoing mail — a standard hosting feature.
After three rounds of back-and-forth, my request was denied each time with the same vague response: that my website "does not appear to be a real, fully functional website." No specific criterion was ever cited, despite me asking directly each time.
My site has SSL, live DNS, pricing pages, an SLA, About and Contact pages, and a Privacy Policy — it meets every requirement on their own published checklist.
I have now escalated to account management. I will update this review if the issue is resolved professionally.
Update 08/03/2026: A Kamatera manager called me personally after this review was posted. While I appreciated the outreach, no apology was offered and the "not a real website" reasoning was still maintained without any specific criterion being cited. By that point I had already terminated my server. I have since moved to another provider where reverse DNS is self-service and requires no approval process. I wish Kamatera well but cannot recommend them for small independent operators who need straightforward infrastructure features without bureaucratic friction.
Reply from Kamatera2026-03-08
Hi Pieter,
Thank you for sharing: we have received all 10 of your tickets, and someone is again reviewing your case, and will be in touch privately.
Team Kamatera
best until now, fast friendly, infra a bomb, support fast etc.
strongly suggest it. Clean Ip's alo
Reply from Kamatera2026-03-04
Hi Waqas,
Thank you so much for the fantastic feedback and recommendation!
We’re thrilled to read that your experience has been “best until now” 😊 From fast, friendly support to reliable infrastructure and clean IPs, it’s great to know these aspects are making a real difference for you.
Our team works hard to deliver both strong performance and responsive service, so your comments truly mean a lot. We appreciate your trust and your strong recommendation!
Team Kamatera
We've been happily using Kamatera for about a year and a half. The setup and migration was simple and right-sized. They did not oversell us, which we appreciate. They are not patronizing, and have always been professional, helpful, knowledgeable, and quick to respond to us. I deal with a lot of service providers, and they are at the top of my Fovorites list. I recommend Kamatera to all.
Reply from Kamatera2026-02-26
Hi J,
Thank you for such a thoughtful review!
We love reading that setup and migration went smoothly and was created exactly as you needed it to be.
It means a great deal to know our team’s professionalism, responsiveness, and straightforward approach stand out among the many providers you work with. Being on your “favorites” list is truly an honor.
We appreciate your trust and your recommendation, and we look forward to continuing to support your success.
Team Kamatera
Great people to work with, very good response. Nice portal for servers. Would recommend to all.
Reply from Kamatera2026-02-26
Hi vctr,
Thank you for your kind words!
We’re happy to read you’ve had a positive experience with both our team and the control portal. Providing responsive support and an intuitive platform are priorities for us, so it’s great to know that’s coming through.
We truly appreciate the recommendation and look forward to working with you for the long term.
Team Kamatera
Critical infrastructure failure with zero support response – completely unacceptable for a VPS provider
Critical infrastructure failure with zero support response – completely unacceptable for a VPS provider
What went wrong this time? How can this company improve? (main body text – paste this into the big box):
I recently experienced a complete loss of access to my VPS server, which made the service entirely unusable. SSH connections failed entirely, the remote console (KVM/VNC) in the control panel was inaccessible, yet the dashboard continued to display the server status as "ready" with no issues flagged. This is a serious monitoring and hypervisor-level problem on Kamatera's side, as the instance was clearly not operational.
Despite multiple attempts to reach support [if you submitted tickets: via tickets/emails over X days/hours], there was absolutely no communication, acknowledgment, or resolution. No proactive alerts, no follow-up, and no escalation – total silence during a full outage. This level of unresponsiveness is unacceptable for any production or even hobby use, especially from a provider advertising 24/7 support and high reliability.
The lack of out-of-band access that actually works independently (when SSH fails) and the false "green" status misled me into thinking the problem was on my end initially, wasting significant time troubleshooting locally.
Reply from Kamatera2026-02-24
Hi La Vie en Rose,
Thank you for sharing:
we're sorry to see you have not included any relevant ticket numbers or an email that can identify you or connect you to your account.
We sincerely hope you respond to our private request for more information, so we can look into this bizarre occurrence you are describing.
Team Kamatera
Good billing service, especially when I request extension 😁
Reply from Kamatera2026-02-22
Hi Akila,
Thank you for your kind words!
We’re glad to know our team has been helpful, especially when you needed a little extra flexibility. We understand that timing matters, and we’re always happy to work with our clients whenever possible.
Team Kamatera
If there’s ever anything more we can do to support you, just let us know 😊
Were a small B2B shop - so the technical requirements obviously have to be 100%
Its the people factor -
The Customer Success Team has been consistently fantastic.
There always: Fast, Friendly, and Helpful... have been that way for years.
Reply from Kamatera2026-02-17
Hi Chris,
Thank you for your continued trust.
We know that for a small B2B business, everything has to work — no compromises.
It’s especially meaningful to read that our Customer Success Team has been consistently fast, friendly, and helpful over the years. We truly value our partnership and look forward to supporting you for many more to come.
Team Kamatera
1. They simply lost many GB of files in my Owncloud account they mantained.
2. While trying to fix that, it seems they created a second account (there, I lost many of my files) and started charging me in duplicity.
3. They discontinued the service after two months of the mess they caused and they continued to charge my credit card.
4. There is no way I can delete my credit card from my account if I don´t provide a new valid one.
UPDATE – 2026-02-23
After I posted this review, they finally contacted me and arranged a call with a technician, where I was able to explain the original issue properly.
Surprisingly, they still had my data, despite previously claiming that the original ownCloud account had been deleted.
I was able to recover the majority of my files. However, I was given only a very short time window to download them (24 hours, later extended slightly, totaling less than three days).
The server was shut down while I was actively downloading files and performing verification. I was not given the opportunity to fully confirm recovery (apparently due to cost considerations from their side).
To be fair, I am upgrading this review by one star.
Reply from Kamatera2026-02-16
Hi Flavio,
Thank you: we are currently investigating, and we have already been in touch privately.
Team Kamatera
Would not configure rDNS for mail server on vps. Renders host useless for commercial self-hosted email. Stated a 6000 line custom coded website was a "template" as justification for rejection. After submitting substantial documentation of proof site was hand coded (and under copyright) they went dark and wouldn't respond to tickets. I would avoid this service at all costs. Absolutely not viable for self-hosted service.
Reply from Kamatera2026-02-15
Hi John,
We appreciate you taking a moment to share your experience, and we are looking into the matter for you now.
Team Kamatera
I've never had a call from a hosting company before to help me resolve a sign up issue. Very nice gentleman explained the process and waited on line until I was able to finish with the sign up. Thanks.
Reply from Kamatera2026-02-12
Hi Panos Floros,
Thank you for sharing this — we truly appreciate it!
Getting started should feel straightforward and supported, not frustrating. We’re glad our team was able to step in personally, walk you through the process, and stay with you until everything was completed successfully. Sometimes a real conversation makes all the difference.
Welcome aboard, and please don’t hesitate to reach out if you ever need anything along the way.
Team Kamatera
Hi Takhs,
Thank you for the great feedback!
We’re so glad to read you’re enjoying our platform and finding our team helpful. It’s always our goal to keep things fast, straightforward, and reliable so you can focus on your work without friction.
We’re always here for you and happy to assist!
Team Kamatera
I am a new comer to the world of VPS. I had tried several others but had nightmares setting them up. Then I found Kamatera. I never realized how easy it was to setup and configure so many different machines. And when I had problems, they helped and resolve very quickly
Reply from Kamatera2026-02-10
Hi AC,
Thank you for sharing your experience!
We’re so glad Kamatera helped make your first steps into VPS feel smooth and manageable. It’s great to read that the setup process felt straightforward and that our team was able to step in quickly when you needed support. We appreciate your trust and look forward to our continued partnership.
Team Kamatera
My team has been using Kamatera for about 2 years already. The primary reason was cost effectiveness compared to Big-3 Cloud Providers.
Recently we have an issue with some of our servers. Initial support via Support ticket was slow - the ticket was acknowledged within 30 mins, the incident subsided, support checked that the incident is not hot anymore and we could not get any further response for a day or so.
TBH - when I had billing issues with GCP recently I had to wait several days for any meaningful response.
Now the brighter side - when I had another incident and called their Tech support on phone - oh boy - tech support picked up the phone in 30 seconds (!!!) and they resolved my issues within 2-3 mins.
I could not actually believe this speed.
My further communication with their Account Executive was fantastic and the guy tried to be very helpful.
I would say, that you need to understand what you are doing with bare servers, but the price point and the frontline tech support are simply fantastic.
Reply from Kamatera2026-02-10
Hi Kostiantyn,
Thank you for the thoughtful and detailed feedback!
We truly appreciate your long-term trust and your transparency in sharing both the challenges and the wins. While we’re always working to improve responsiveness across all support channels, we’re especially glad to read that our phone-based technical support and account team delivered the speed and expertise you needed when it mattered most. Your insights are valuable to us, and we’re happy to continue supporting your team with reliable infrastructure and strong value moving forward.
Team Kamatera
Quite possibly the best vps cloud service out there, IMHO. Take full control the moment you sign up with Kamatera through the account user control panel. This control panel is extensive and allows the user to switch your billing cycle; from hourly/monthly or vice versa, downgrade/upgrade your vps; make instant changes to your current vps set up, power on/off your vps, view your current usage, ...together with a vast array of other additional setting associated with your account. Kamatera support is also immediate accessable form with in the control panel, support is fast, reliable and really very responsive, and is available 24/7 in my experience. In summary, Kamatera is an excellent choice if you're in the market for a solid hands on and budget friendly vps cloud service.
Reply from Kamatera2026-02-08
Hi Martin,
Thank you for the thoughtful feedback! We’re really glad to read that the platform gives you the flexibility and control you’re looking for, and that managing your services feels intuitive and efficient.
It’s also great to know our team has been there when you needed them. We appreciate you taking the time to share your experience and we are here whenever you need us!
Team Kamatera
Oren is a thorough professional and goes above and beyond.
Loved working with him at Kamatera
Reply from Kamatera2026-02-05
Hi Amit,
Thank you for the kind words! We’re glad to read that Oren’s professionalism and dedication stands out. He’ll really appreciate the feedback, and we’re always here if you need anything.
Team Kamatera
Few times I needed help from Kamatera support team. Their response and resolution to my problems/requests was always very quick and personalized without extra pay for that. I also like how easy is to setup your virtual servers.
Reply from Kamatera2026-02-05
Hi Goran,
Thank you for taking the time to share this!
It’s wonderful to know our team could step in quickly and make things smooth when you needed assistance.
We've put a lot of thought into keeping the platform straightforward and flexible, so it’s great to read that it stands out. We appreciate your trust in us, and we are always here and happy to help.
Team Kamatera
These guy are fantastic, spin up a server in less than 10 minutes, configure a sql database is less than 30 minutes. I messed up and lost my admin password, fixed in less than an hour. The support is fantastic and the servers are amazingly fast. You should not choose anyone else to host your projects!
Reply from Kamatera2026-02-03
Hi Dave,
Thank you so much for the great feedback! We’re so happy to read that everything—from server setup to support response—went smoothly and quickly.
We truly appreciate the recommendation and your trust in us:
we are happy to be hosting your projects, and we look forward to our continued partnership!
Team Kamatera
If you are tired of the headaches associated with other data center providers, then I recommend you try Kamatera. I have tried a variety of service providers that have similar offerings to Kamatera. One of the things that makes Kamatera stand out from the rest is I always know exactly what I am going to be charged and it is extremely easy to find this information. Furthermore, their dashboard makes it extremely easy to create a new Linux or Windows server. It is extremely easy to reconfigure a server, add a hard drive, or do other operations. Kamatera data centers are extremely reliable. I have never noticed any down time at all. The API they offer makes it possible for me to set up an application in Excel that tracks all my servers. I can also use the app to power servers on or reboot them just to mention a few of the available features. If I ever have a problem, they have great technical support that you can call or set up a support ticket. Amazingly, I have never noticed a wait time to reach technical support. They assign you an account manager, so you always have a real person to talk to if you need anything. I have been using Kamatera for years now and would wholeheartedly recommend Kamatera to anyone that wants reliable data centers that are easy to set up and maintain.
Reply from Kamatera2026-01-18
Hi L. Phillips,
Thank you so much for this thoughtful and detailed review. We’re truly honored to be your provider of choice!
It’s great to read that our transparent pricing, intuitive dashboard, and flexible server management have made your day-to-day operations easier—and that our reliability and API capabilities are supporting your workflows so effectively. We’re especially glad that our support team and account management model have consistently met your expectations over the years.
Your long-term trust means a great deal to us, and we sincerely appreciate your recommendation. If there’s ever anything you need, we’re always here to help.
Team Kamatera
Great products and exceptional support. Very happy to trust them with our organizations infrastructure.
Reply from Kamatera2026-01-08
Hi Joe,
Thank you for the kind words!
We’re pleased to know our solutions and customer care team are meeting your expectations, and we value the confidence you’ve placed in us to support your infrastructure. We’re always here to help as your needs evolve.
Team Kamatera
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