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Flavio Lenz Cesar

Brazil

1 Reviews
5 Reads
1 Useful

1 review

Kamatera

Very bad services and support + improper charges

1. They simply lost many GB of files in my Owncloud account they mantained. 2. While trying to fix that, it seems they created a second account (there, I lost many of my files) and started charging me in duplicity. 3. They discontinued the service after two months of the mess they caused and they continued to charge my credit card. 4. There is no way I can delete my credit card from my account if I don´t provide a new valid one. UPDATE – 2026-02-23 After I posted this review, they finally contacted me and arranged a call with a technician, where I was able to explain the original issue properly. Surprisingly, they still had my data, despite previously claiming that the original ownCloud account had been deleted. I was able to recover the majority of my files. However, I was given only a very short time window to download them (24 hours, later extended slightly, totaling less than three days). The server was shut down while I was actively downloading files and performing verification. I was not given the opportunity to fully confirm recovery (apparently due to cost considerations from their side). To be fair, I am upgrading this review by one star.

2026-02-15Helpful 1