Since 1995, Kamatera has offered fast, reliable cloud infrastructure built for enterprise-class performance. With our comprehensive suite of scalable services, you can build your cloud server, your way.With Kamatera, you’ll find:Cutting-edge hardware: Run your server from our Ice Lake Processors and NVMe SSD with 99.95% uptime.Global access: Reach the cloud from our broad global network of data centers.Flexible pricing: Only pay for what you use with our hourly or monthly pricing.24/7 support: Our tech guys are always on duty, so you get help when you need it.Unlimited Scalability: Start with a small server and scale up and out as you grow.
Written by the business, not verified by us.
Is Kamatera legit?
Kamatera (kamatera.com) has a 4.4 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 85% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-05.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers consistently mention that setting up and managing virtual cloud servers is exceptionally straightforward, supported by a clean and well-organized interface. People frequently praise the dedicated customer support team for being prompt, highly knowledgeable, and genuinely helpful whenever assistance is required. Reviewers often highlight the fast and reliable performance that keeps their daily operations running smoothly.
Some people were dissatisfied with slow customer service response times and frustrating communication delays during critical technical incidents. Consumers also reported concerns regarding unexpected server slowdowns over time and confusing billing practices that required extra effort to resolve.
Auto-generated from all reviews of this business. For reference only.
⭐☆☆☆☆ Repeated billing errors and ineffective customer support
I’ve experienced the same billing issue with Kamatera for the past four months, and it has not been resolved despite repeated contact.
Each month, I receive an automated notice stating that my account will be suspended due to non-payment. However, my account consistently shows a positive balance at the time these notices are sent. To avoid service interruption, I’m told to add additional funds. Only after doing so does support acknowledge that the notice was sent in error, which leaves my account with an even larger unused balance.
This has happened every month for three consecutive months.
When contacting customer support by phone, I’m repeatedly instructed to log into my account and open a support ticket instead of receiving assistance directly. This creates unnecessary delays and results in the same issue recurring without a permanent fix.
For a hosting provider, recurring billing errors and the lack of proactive resolution are concerning, especially for live or production environments. The time spent correcting these mistakes each month has been significant.
Based on my experience, Kamatera’s billing reliability and customer service did not meet my expectations.
Reply from Kamatera2026-01-08
Thank you for sharing your experience, Edwina.
We’re sorry for the frustration this has caused and we can understand why recurring billing notices would be concerning. Our team is currently in touch with you privately to review the account activity in detail and work toward a permanent resolution.
We appreciate you bringing this to our attention: we take feedback like this seriously as we continue improving our processes.
Team Kamatera
Very cost effective.
Multiple geographic locations available, including in Canada which is important for my particular usage case.
Much less expensive than AWS, with comparable server configuration options.
Reply from Kamatera2026-01-08
Hi Chris,
Thank you for your feedback!
We’re glad our global availability and flexible server options are a good fit for your needs, and we appreciate you choosing us as a cost-efficient alternative. If you ever need assistance or have questions as you scale, our team is here to help.
Team Kamatera
I used Kamatera Cloud for Web/Desktop/Mobile App and Database.
I used Kamatera Cloud for Web, Database and Email Server: Ubuntu Server with Java, HTML, PHP, Dart Flutter, NGINX, apache,IoT, MySQL, PosgreSQL and NoSQL . Working well with mobile/Web and Desktop App. It is my primary cloud server for 2 years since 2023 until now and to tell you that I am satisfied. I included it in my syllabus due to beginner friendly and stable. I have a future plan to host game server using this ubuntu server. The support is fast and kind Specially to Oren Einstein. Once you tried woking once, everything will be followed smoothly. Highly recommended Ubuntu Server in Kamatera.
Reply from Kamatera2026-01-08
Hi Jessie,
Thank you for taking the time to share such detailed feedback! We’re glad to know the platform has served you reliably across a wide range of use cases, and that it’s been a dependable part of your environment over the past couple of years. It’s especially great to know it’s been helpful in an educational setting, and we appreciate the kind mention of Oren.
We wish you continued success and we look forward to supporting you as you expand and explore new projects ahead.
Team Kamatera
The technical support person are very professional and patient.
Reply from Kamatera2025-12-18
Hi Xiaodan,
Thank you for the kind words! We’re glad to hear our team was professional and patient. Providing clear, reliable assistance is something we take seriously, and we truly appreciate you taking the time to share your feedback.
We look forward to our continued partnership.
Team Kamatera
We’ve been with Kamatera for several years, and the service has been outstanding from start to finish. I want to give special recognition to our account manager, Oren Einstein, who has been absolutely exceptional throughout our entire partnership.
Oren was always available whenever we needed support, no matter the time or complexity of the issue. He consistently went above and beyond, resolving problems quickly, efficiently, and with a level of professionalism that’s truly rare. His dedication, reliability made all the difference, and working with him has been an absolute pleasure.
If you’re looking for a hosting provider with world-class support, especially someone like Oren on your side, Kamatera is second to none. Highly recommended.
Reply from Kamatera2025-12-14
Hi Sheila,
Thank you so much for your thoughtful and detailed feedback! We truly appreciate your long-standing partnership with Kamatera, and we are delighted to hear that your experience has been outstanding over the years.
Your kind words about Oren Einstein mean a great deal to us. Oren’s dedication, availability, and commitment to delivering exceptional support are qualities we deeply value, and it’s wonderful to know they’ve made such a positive impact on your experience. We’ll be sure to share your feedback with him and the team.
Thank you for your trust and recommendation. We look forward to continuing to support you for many years to come.
Team Kamatera
Oren at Kamateria
Working with Oren at Kamateria has been an outstanding experience from start to finish. His professionalism, technical expertise, and fast response times made every interaction smooth and productive. Oren went above and beyond to ensure everything ran perfectly, offering clear guidance and genuine care for customer satisfaction.
Thanks to his help, my setup and configuration were completed quickly and efficiently. It's rare to find someone who combines deep technical knowledge with such friendly and attentive service. I couldn’t be happier with the support I received highly recommend Oren and the Kamateria team!
Reply from Kamatera2025-12-14
Hi David,
Thank you for taking a moment to let folks know about your experience.
We’re very pleased to read that your interaction with our team, and with Oren in particular, was so smooth and so well-supported!
Oren is 100% committed to providing clear guidance and dependable support, so it’s rewarding to know his efforts helped ensure everything was set up quickly and efficiently. We truly appreciate you recognizing his commitment to customer satisfaction.
Thank you for your recommendation. Should you need any assistance in the future, we’re always here to help.
Team Kamatera
One of the best service I have received form Kamatera, they are so kind and server qaulity are brilliant
Reply from Kamatera2025-12-11
Hi Md Ruhul,
Thank you so much for your kind words!
We’re really glad to hear that you’ve had such a positive experience with our team and that the server performance has been meeting your expectations.
If there’s ever anything more we can do for you, we’re always here to help.
Team Kamatera
Specs I ran: 2 vCPU / 10GB RAM / 100GB SSD on their pay-per-use model. Network latency stayed consistently tight – sub-millisecond internal response times with zero packet loss. No random I/O bottlenecks, no "noisy neighbor" throttling that plagues budget providers.
What sold me: KVM hypervisor on Intel Xeon Platinum with NVMe backend – actual dedicated resources, not oversold garbage. Spun up instances, stress-tested with concurrent connections, monitored with Netdata – flatline stability across the board.
Billing transparency isgreat too – granular hourly breakdowns, no surprise egress fees bleeding your wallet.
If you're tired of DigitalOcean's inconsistent performance or Vultr's lottery on node quality, Kamatera's worth a serious look.
Enterprise-grade infra without the enterprise pricing.
Reply from Kamatera2025-12-10
Hi Pavel,
Thank you so much for taking the time to share such a detailed and thoughtful review. We really appreciate the level of insight you brought—from benchmarking performance to monitoring stability over time.
It’s great to hear that the combination of our KVM hypervisor, dedicated Intel Xeon Platinum resources, and NVMe-backed storage delivered the consistency you were looking for, without the noisy-neighbor issues common in oversold environments. We’re also glad that the transparency of our pay-per-use billing model made a difference for you.
Your comparison to other providers means a lot, and we’re grateful that our infrastructure and support lived up to your expectations throughout the year.
Thank you again for choosing Kamatera and for sharing your experience. If you ever need anything or want to explore new configurations, we’re always here to help.
Team Kamatera
The customer support is proactive, friendly and fast, and powered by real human beings with goodwill. They also have a comprehensive range of products/services that are easy to use. I can recommend doing business with Kamatera.
Reply from Kamatera2025-11-27
Hi Dave,
Thank you for your kind words!
We’re so glad to read that our support team’s responsiveness and approach made a positive impression. Being proactive, friendly, and easy to work with is exactly what we strive for, so it means a lot to know it’s coming through.
We truly appreciate your recommendation and look forward to supporting you for a long time to come.
Team Kamatera
Easiest cloud based UI with best support. We are a small company with limited IT dedicated resources. Kamatra has made it possible for us to deploy and maintain servers for development and our customers. Their support to assist us when needed has been responsive.
Reply from Kamatera2025-11-10
Hi Daniel,
We really appreciate your kind words and are delighted to hear that Kamatera has made things easier for your team. Knowing that our platform and support have helped your company deploy and maintain servers efficiently means a lot to us. Thank you for choosing Kamatera — we’re glad to be part of your journey!
Team Kamatera
I've been working with Kamatera for eight years. Initially, I explored several options, but their offer proved to be the most compelling in terms of service package and, more importantly, overall value.
Yes, their services may seem a little more expensive, but this difference more than pays off: throughout our collaboration, all issues that arise—both technical and organizational—are resolved quickly and, most importantly, with an understanding of my needs. This approach saves me time, resources, and stress 😬
Reply from Kamatera2025-11-10
Hi dutikov,
Eight years — that’s something special! Thank you so much for sharing this: we truly value your long-term trust and partnership.
It’s rewarding to know that our support and service have consistently met your needs and helped make your work easier. We look forward to continuing this collaboration for many more years to come.
Team Kamatera
Thank you for your help, when we had trouble connecting to our account.
Reply from Kamatera2025-11-05
Hi Flemming,
Thank you for your kind words! We’re glad our team was able to help you get reconnected quickly. If you ever run into any other issues or need assistance in the future, we’re always here to help.
Team Kamatera
Kamatera delivers. Been running my windows VPS almost a year now, zero downtime, excellente perf, clear billing and reasonable pricing - excellent value if perf considered. Only tradeoff was one event requested support, all russians or alike, chopped english, Vladimir and alike on the phone. Besides that, immpecable experience
Reply from Kamatera2025-11-03
Hi Carlos,
Thank you for taking the time to share your experience! We’re delighted to hear that your VPS has been running smoothly with excellent performance and reliability — that’s exactly the standard we aim to deliver.
We also appreciate your feedback regarding your support experience. Our team is truly global, and while some of our engineers may speak with an accent, they are all highly skilled professionals dedicated to resolving issues quickly and effectively. Still, your comment is noted, and we’ll use it to continue improving our communication and service quality.
Thank you for choosing Kamatera and for recognizing the value we strive to provide.
Team Kamatera
Continues to provide amazing service and value. I previously reviewed Kamatera two years ago after my first year. It was excellent then, and remains so to this day. The service itself remains rock solid and intuitive. The customer service also remains top notch.
I recently had an issue that I created myself, and as usual Oren was available in a timely and courteous fashion to assist me with my need. The service is great, but the personal touch of having a dedicated account manager who always get my issues resolved (which have all been my own screw ups) is what makes me confident in recommending them to friends and colleagues alike.
Thanks again Oren.
Reply from Kamatera2025-10-30
Hi Corkz,
Thank you so much for taking the time to share this wonderful update — it truly means a lot!
We’re delighted to hear that you’ve continued to enjoy both the reliability of our platform and the personal support experience over the years. Oren and the entire team greatly appreciate your kind words and continued trust.
It’s always a pleasure to support you, and we’re honored by your confidence and recommendation.
Team Kamatera
The support team responded promptly, demonstrated a clear understanding of my query, and provided effective assistance in a timely manner.
Reply from Kamatera2025-10-19
Hi Priyank,
Thank you for your kind words!
We’re delighted to hear that our support team was able to assist you quickly and effectively. Thank you for taking the time to share your experience — it truly makes our day.
Team Kamatera
Where do I start with this company !!!
1, the speed of the server purchased was so slow and unresponsive it might as well not existed.
2, Customer service response times can take days and can provide inaccurate and incorrect information.
3, They issued me with the wrong password which meant I logged into another users account which contained all his photo ID etc, a serious breach of GDPR.
4, Then eventually running after a number of days of waiting for responses, the server speed was so slow it was none existant, I use VPs for Forex trading and this platform is SOOOOO unreliable there's no way in a million years would I actually use it for live trading purposes.
I wasn't able to run a simple MT5 test programme and the connection to my laptop was intermittent at best so rendering it unusable.
I do not rate this service provider in any way and they only get 1 star because you can't review without a rating otherwise it would of been a zero.
Avoid at all costs
Update 21-10-25
Having seen the response from Kamatera I logged into my dashboard to retrieve my complaints tickets so I can post them on here....guess what......surprise surprise they have been deleted........lets say know more eh ;-) ;-)
Reply from Kamatera2025-10-19
Hi Dean,
Thank you for taking the time to share your feedback. As with any complaint, we ran a thorough investigation to discover what happened as well as what we can learn to prevent an incident like this from occurring again.
1. We could not find any record of a ticket or message reporting server slowness. Our Technical Support and Account Management teams are always available and ready to assist with performance-related matters.
2. Every ticket you submitted received a response within approximately 10–15 minutes. Our team also followed up with you multiple times without receiving a reply.
3. Regarding the login issue — access was mistakenly provided to the wrong server, not to another client’s account. We immediately took corrective action with the relevant agent and reinforced procedures company-wide.
4. We found no mention of server speed issues in your subsequent replies. During the two days in question, our team reached out several times to assist but did not receive a response until after you requested service termination.
As requested, your server has been terminated and no charges were applied, as you were still within your 30-day free trial period.
While your description does not match our documentation, we are genuinely sorry to read that your experience didn’t meet your expectations.
Team Kamatera
Account locked, Server auto deleted, Reached out to set things straight
In my original review I gave 1 Star, because there was a severe lack of communication which lead to my account being locked for one month and my server with everything on it getting delete without a warning or anything else.
Not going to repeat the entire story in this review update, but it's TL;DR was:
"Offering a service, disabling it for imo very insignificant reasons, having it that difficult to unlock / taking insane measures by locking it and for the unlock process, and then having the audacity to just permanently DELETE your work, and the worst thing of all, WITHOUT ANY further notice whatsoever!
This just can't happen!"
After that review, they reached out to me and we talked for a bit to set things straight. They listened to my problems again and confirmed they were not just me-problems but also on their side.
While the whole situation still was really bad, I appreciate them talking to me, offering a temporary discount and saying they really are taking in feedback and trying to fix problems like these.
So; From 1 to 3 Stars. I hope they really do update needed systems so things like this never happen again.
But until then, be warned:
1. DO NOT enter invalid credit card information for billing more than 3 times!
2. DON'T wait for more than a month when your Account is locked, because your server will (at the moment) be deleted without any notice or anything.
3. If you don't get a confirmation E-Mail that your support Ticket got opened and you should wait for a reply, try resubmitting them or resend emails until you hear back from them (/their automated system at least)!
That's all I had issues with. The service itself (when being able to use it) really is quite good as is.
So if you decide to go with Kamatera, I hope you're not falling into the same traps as I did and:
Good luck!
Reply from Kamatera2025-10-17
Hi Salomon,
Thanks for taking a moment to share: we can only improve our processes via client feedback.
We take fraud and fraud prevention very seriously, and when something suspicious is detected during payment, or when too many attempts to deposit fail, our system locks the account and requests verification.
We are looking further into what actually happened on your account to understand why you think you were not warned (we always send many notifications before termination of services, related to the reason) and to sort the matter properly.
Team Kamatera
Dear Oren Einstein and Team Kamatera,
My experience with Kamatera this cloud hosting IT services company has been nothing short of exceptional. The customer service team is prompt, knowledgeable, and truly dedicated to solving issues. Phone support wait times are impressively short. Technical support staff not only handle routine questions efficiently but also go above and beyond in tackling complex problems, making even urgent matters feel like a top priority.
From initial setup to ongoing maintenance, the process is seamless and well-supported. The support agents are available 24/7 via multiple channels and are always polite, patient, and proactive in their assistance. Whether migrating a site, optimizing speed, or addressing security concerns, the team consistently delivers expert solutions with clear, easy-to-understand communication.
This company stands out for its rapid response times, technical expertise, and unwavering commitment to customer satisfaction—making it a top choice for businesses that value robust IT hosting backed by world-class support.
Kudos Kamatera
Reply from Kamatera2025-09-16
Hi Boubacar,
Thank you sincerely for such a thoughtful and detailed review! We’re honored to hear that your experience with Kamatera has been exceptional and that our team’s responsiveness, expertise, and dedication have made such a positive impact. Your words mean a great deal to Oren and the entire team, and they inspire us to continue going above and beyond for our clients every day.
We’re truly grateful for your trust and support.
Team Kamatera
Excellent hosting provider. The uptime has been great, no issues, no concerns.
Reply from Kamatera2025-09-16
Hi Suinil,
Thank you so much for sharing your experience!
We’re thrilled to hear you’ve had a smooth and reliable time with our platform. Uptime and peace of mind are exactly what we aim to deliver, and it’s great to know we’ve met your expectations.
Team Kamatera
Great trial period offer, good dashboard features. The cutomer service agent Ita was very hepful and solved my problem! Great customer service, can recommend.
Reply from Kamatera2025-09-03
Hi Benjamin,
Thank you so much for your kind words! We’re thrilled to hear you’re enjoying both the platform and our support. A special thanks for mentioning Ita—your feedback will absolutely make her day!
Team Kamatera
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