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Electronics & Technology

Kamatera

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100 reviews

4.4100 reviews
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About Kamatera

Data updated
Website
kamatera.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
78 reviews
Replies to negative
100% (13/13)
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About this business

Since 1995, Kamatera has offered fast, reliable cloud infrastructure built for enterprise-class performance. With our comprehensive suite of scalable services, you can build your cloud server, your way.With Kamatera, you’ll find:Cutting-edge hardware: Run your server from our Ice Lake Processors and NVMe SSD with 99.95% uptime.Global access: Reach the cloud from our broad global network of data centers.Flexible pricing: Only pay for what you use with our hourly or monthly pricing.24/7 support: Our tech guys are always on duty, so you get help when you need it.Unlimited Scalability: Start with a small server and scale up and out as you grow.

Written by the business, not verified by us.

Is Kamatera legit?

Kamatera (kamatera.com) has a 4.4 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 85% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-05.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers consistently mention that setting up and managing virtual cloud servers is exceptionally straightforward, supported by a clean and well-organized interface. People frequently praise the dedicated customer support team for being prompt, highly knowledgeable, and genuinely helpful whenever assistance is required. Reviewers often highlight the fast and reliable performance that keeps their daily operations running smoothly. Some people were dissatisfied with slow customer service response times and frustrating communication delays during critical technical incidents. Consumers also reported concerns regarding unexpected server slowdowns over time and confusing billing practices that required extra effort to resolve.

Auto-generated from all reviews of this business. For reference only.

What people say

Network and running server interruptions

This service is a joke. Don't use it! I lost tons of my because app for my client stopped working and noone from the support knows why and they told me that it is my fault. It happened twice. It has never happened for me before. WATCH OUT! USE ANY DIFFERENT SERVERS OR CLOUD PROVIDER!

Reply from Kamatera2025-08-28

Hi NoNeeded, Thank you for taking a moment to share. Given your review, we are quite surprised and sorry to see that you refused our private request for more information. We would still love to investigate what happened in order to make it right. You are welcome to reach out to [email protected] and let us know: we'll be happy to assist. Team Kamatera

It's a good place of VPS service

It's a good place of VPS service. It's better if you have Iran VPS service. Please don't forget return my money. see you next time.

Reply from Kamatera2025-08-26

Hello, Thank you very much for your kind words and thoughtful feedback! We’ve checked your account and can confirm that your refund (ticket 35415418) has been fully processed on our side. It should appear back in your account within 10–14 days, though in rare cases it may take up to 30 days depending on your provider. As for your suggestion regarding an Iran data center— we truly appreciate it. We are always exploring opportunities to expand our global coverage, and we hope to be able to serve you even better in the future. Team Kamatera

Quickly process work orders

Quickly process work orders, efficiently solve problems, and quickly implement solutions

Reply from Kamatera2025-08-26

Hi Phil, Thank you for sharing your feedback! We’re delighted to know that you value our quick and efficient service— it’s always our goal to make sure every request is handled smoothly and without delay. We look forward to continuing to serve you. Team Kamatera

Kamatera has genuinely exceeded my…

Kamatera has genuinely exceeded my expectations in every way. Before retiring and transitioning to a life onboard my yacht, I was the Deputy IT Minister for Moscow, overseeing major city-wide IT initiatives such as e-health and e-education. This experience has given me a keen eye for high-quality IT services, though my technical knowledge remains primarily managerial and theoretical. While setting up essential IT services on my yacht, including a reliable VPN and email server, I experimented with various cloud providers—Digital Ocean, Contabo, Vultr, OVH—and ultimately discovered Kamatera. Kamatera may be slightly pricier than its competitors, but it completely justifies the investment. Their technical support is exceptional and always willing to go above and beyond, even assisting with issues outside their standard responsibilities. Moreover, the user interface is intuitive and straightforward, making it easy even for those without deep technical expertise. In short, Kamatera stands out as the best cloud service provider I've tested, offering a perfect balance of performance, simplicity, and superb customer support. Highly recommended! Vladimir Captain, MY DREAM

Reply from Kamatera2025-07-21

Hi Captain Vladimir, Thank you for this outstanding and thoughtful review! With your background and experience, your endorsement carries exceptional weight. Knowing that Kamatera has earned your trust after such an impressive career in IT and through your hands-on comparisons with other providers is incredibly rewarding for our entire team. We’re especially glad to know our support team has been able to assist beyond expectations and that our platform has made managing your yacht’s IT infrastructure both effective and accessible. Wishing you smooth sailing and seamless connectivity aboard MY DREAM! Thank you again for your kind words and for choosing us. Team Kamatera

I have had the best experience ever…

I have had the best experience ever with Kamatera. I have never had even the smallest glitch. It is the best, and what makes it even better is the support provided. Oren Einstein is the most helpful and prompt account executive I have ever dealt with. Kamatera is extremely and very highly recommended.

Reply from Kamatera2025-07-16

Hi Russell, Thank you so much for your amazing review! We're thrilled to read that your experience with Kamatera has been smooth and positive from day one. It's especially great to know that Oren has been such a standout support for you — we’ll make sure your kind words reach him! We truly appreciate your recommendation and look forward to continuing to deliver the best service possible. Team Kamatera

Professional Experience

Professional, timely and deliver service as expected

Reply from Kamatera2025-07-15

Hello, Thank you for your kind words! We're glad to hear that your experience has been professional and that our service met your expectations. If there's ever anything more we can do for you, don’t hesitate to reach out—we’re always here to help. Team Kamatera

Kamatera: A Rare Gem in the Server World

We’ve worked with countless server providers over the years — and none have come close to the level of service, stability, and partnership we’ve experienced with Kamatera. As a business that sends large-scale email batches, finding a hosting partner that understands the technical and compliance challenges of our work is no small feat. Most providers will throttle you, shut you down on a single complaint, or treat you like a number. Kamatera has done the exact opposite. From day one, Oren (Senior Manager) and his team have been exceptional — responsive, knowledgeable, and genuinely committed to helping us succeed. They’ve taken time to understand our infrastructure, advised on scaling strategies, and when problems arise (as they always do in real-world operations), they don’t just pass the buck — they work with us to solve it. The server performance itself is top-tier: rock-solid uptime, fast provisioning, and fully configurable environments that we’ve been able to fine-tune for our high-volume workloads. And the support? Personal, direct, and real — the kind you rarely find in today’s faceless hosting world. If you’re serious about uptime, support, and having a provider that doesn’t panic at the first challenge — Kamatera is the partner you’ve been looking for. Highly recommended. 5 stars without hesitation.

Reply from Kamatera2025-07-06

Hi David, Thank you so much for this incredible feedback — it truly means the world to us. We know how complex and high-stakes large-scale email infrastructure can be, and it's a privilege to support your team and play a role in your success. Your kind words about our service, support, and commitment are exactly what we strive for every day. Oren and the team are absolutely thrilled to be recognized — they genuinely care, and it shows in how they work with each client. It’s especially rewarding to hear that our flexibility, reliability, and collaborative approach have made a real difference for you. We’re grateful for the trust you’ve placed in us, and we look forward to continuing this partnership for the long haul. Thank you again for taking the time to share this! Team Kamatera

Tech support team is highly responsive

Tech support team is highly responsive, helpful, and effective in resolving any problem you are having.

Reply from Kamatera2025-07-01

Hi Bart, Thank you so much for your kind words! We're thrilled to hear that our tech support team has been responsive and helpful—we truly aim to make every issue as quick and painless to resolve as possible. If you ever need anything else, we’re just a message away! Team Kamatera

Beyond expectations

Beyond expectations, I was slightly worried to shift to their servers, but it was one of the bets decisions ever. Downtimes are minimal, support is easily accessible and our Account Manager "Oren Einstein" is simply outstanding. I'd recommend the server to everyone.

Reply from Kamatera2025-06-30

Hi Mohit, Thank you so much for your kind words! We’re thrilled that the move exceeded your expectations, and we are so glad to see the switch worked out so well for you. Keeping things running smoothly with minimal downtime is always our goal, and we love to know Support has been easy to reach when needed. Oren will be thrilled to get the shoutout— there's a reason he is one of our favorite experts— he’s all about making things easier for our clients. We’re grateful for your recommendation and look forward to continuing to support your success! Team Kamatera

Fast, helpful and good value

Deploying a dedicated server in the Hong Kong region through this provider has been a game-changer. Latency dropped to roughly one-fifth of my usual Australia-to-HK delay, giving lightning-fast response for trading apps and remote tasks. Their support team answered every question promptly, and the setup guides were so clear that I was online in minutes. Pricing is refreshingly transparent—no hidden charges, predictable hourly billing, and generous bandwidth included. With a broad list of global locations, flexible plans, and rock-solid performance, this service is the easiest recommendation I’ve made all year. If you need speed, start here. Highly recommended for serious users.

Reply from Kamatera2025-06-25

Hi Alex, Thank you so much for the thoughtful and detailed review! We're thrilled to hear that your experience setting up your server in Hong Kong made such a big difference—especially when low latency and fast response times are mission-critical! It’s great to know the setup guides helped you get going fast, and that our support team had your back. We work hard to keep things simple, fair, and reliable, so hearing that our pricing and performance hit the mark means a lot. We’re especially grateful for your recommendation—it’s always great to hear from serious users who get real value out of the platform. We’re here whenever you need us, and we look forward to continuing to support your success! Team Kamatera

Confused service but good

Overall, I've had a good experience with the service and support-thank you for that. I signed up for the Windows Desktop 64-bit VPS under the 1-month free trial, but I noticed the OS provided was actually Windows Server 2016, not the Windows 10 Pro Desktop version I was expecting. That said, I reached out to support, provided a Windows 10 Pro ISO file, and they were helpful in installing a new VPS using that image-so I really appreciate their assistance. As a suggestion, I believe it would greatly improve the user experience if your service offered a true Windows Desktop 64-bit VPS option by default. Currently, the offering is labeled as a desktop version, but it's actually running a server OS, which may cause confusion for some users.

Reply from Kamatera2025-06-25

Hi Ann, Thank you so much for your thoughtful review and valuable feedback. We’re really glad to see that our support team was able to assist quickly and help you get the setup you needed. Providing that kind of flexibility and guidance is something we take pride in, and it's great to know it made a difference for you. Team Kamatera

Great, Great, Great!!

Amazing service, amazing company and amazing people to work with! Oren, our account manager, recommended exactly the services we needed, did not try to sell us anything extra and was on top of every step of our migration, and is still checking in with us to make sure we're happy. The tech team is great, they migrated us from our previous hosting for free and addressed all our concerns. We're almost a year with Kamatera now, servers are fast, admin portal is powerful and easy to use with a lot of self-service options, but can always open a support ticket and they respond in no time. Only thing I regret is not moving to Kamatera sooner :)

Reply from Kamatera2025-06-11

Hi Moshe, Wow—Great x3 is definitely our favorite kind of feedback! 😄 We're so glad to hear that your experience with Kamatera has been such a positive one. Oren will be especially happy to know his approach hit the mark—and we’ll make sure the tech team gets the kudos they deserve as well! It’s fantastic to hear that after nearly a year, everything from server speed to the admin portal and support has lived up to expectations. We designed our platform to be both powerful and user-friendly, and it’s rewarding to know it’s working well for you. We're thrilled to have you on board and look forward to many more great years ahead! Team Kamatera

Complaint professionally resolved. Good service.

Positive experience with their account manager - Oren Einstein. Oren addressed my complaint in a highly professional and respectful manner. Oren clearly communicated and made amends for mistakes by their payment system, I received a full refund for months their payment system seems to have made a mistake. The technology offered by this company is of good quality and their fees are reasonable. Thank you for the service.

Reply from Kamatera2025-06-11

Hi Owen, We're so glad to resolve this positively with you! Reading that your experience turned around because Oren was able to support you in a clear and respectful way is why he is one of our most valuable and favorite experts. We're happy to discover that you're satisfied with the quality of our service and pricing as well- thank you! Thanks again for giving us the chance to make things right. Team Kamatera

Excellent customer experience

Helpful to a fault and very accommodating as it relates to the end clients' needs. Always readily available to provide consultation and guidance and friendly and engaging to deal with. Many can provide the same solution, not many can challenge their level of customer service.

Reply from Kamatera2025-06-11

Hi Candia, Thank you so much for your kind words! We truly believe that customer service should go beyond just solving problems—it should be about partnership, support, and real connection. It's incredibly rewarding to hear that our team has been helpful, accommodating, and easy to work with. We know others may offer similar solutions, so it means a lot to be recognized for what we work hardest on: the experience. We're grateful to have the opportunity to support you and your clients, and we’re always here whenever you need us. Team Kamatera

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