Zero Support
Zero Support - no phone support and their "ticket" system is so marginal as to be completely non-functional. You can occasionally get a chat with often rude and inept tech support rep, but they seem to be copying responses from a set script and have no actual knowledge of how to fix anything. Thanks to this BS, I have not been able to send a business email from my phone in a week now. Currently at the end of the hour and a half wait just to get more useless information on a chat from another clueless tech. Count-down timer to "be connected to an operator" restarted at 47 more minutes after I just waited 1.5 hours. What's more, the whole time it said I was #1 in the Que...which means they presumably have 1 tech???FYI, the "escalation" email addresses from 2020 do not work at all. They get bounced. I strongly suggest users simply file an FCC complaint - FCC.gov Re: Their reply below - emailing them gets you nothing beyond another autogenerated email with zero support attached. No offer to set up a call, or chat to work on your issue. At best, you generate another "ticket"...which is like pissing in the wind since they haven't bothered to actually resolve any of the previous tickets.