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Daniel O'Connor

Australia

1 Reviews
3 Reads
1 Useful

1 review

IPVanish

Deceitful conduct for cancellation

Cancelled service, confirmed in writing from IP Vanish, 2024. Continued to charge credit card, despite written notice they had cancelled and complaints. No response from support. Lied in bank credit card dispute. At best, they are so staggeringly incompetent they cannot find a record of cancellation, which unsurprisingly benefits them. Take them the small claims, folks. Edit: IPVanish, instead of canned responses; refund the money you unlawfully took from me; and from others. Your own support team and dispute team knows full well exactly which transactions; I am possible to identify from your records, it's trivial for you to resolve or escalate internally and undo the harms you have inflicted. Your organisation knowing set out to engage in this conduct and have built your entire business model around it.

2026-04-20Helpful 1