Never received my order
I had previously ordered from Rosegal several years ago and had a positive experience, but I just went through a horrible experience with them. I placed an order on 11/17/19 for 6 items. Within a couple days, I received a package containing all incorrect items. I contacted Rosegal to fix the situation and return the items that I received (which I hadn't ordered). They told me that I had to pay the cost to return the incorrect items and they would compensate me afterwards. I have called to cancel my order and request a full refund at this point because it has been so frustrating trying to get my order (which I still haven't received a single item from!!) Update: After another customer service agent stepped in to handle my problem, I finally got almost all of my order. I had to get a total refund, then purchase all of the items again, except for 1 item that was out of stock. It took about 2+ weeks to receive my package, but finally got the items I wanted.