Support is a joke.
Love Xiaomi phones have them from before that ware selling in Ireland. But the customer service is 0... This phone has stopped allowing stared/family getting true to me even when do not disturb is turned on. ( It's supposed too ) Since an system update a few months ago . On at least 6 different times I've contacted Xiaomi support by email. And always get the wrong solution because they miss read my email. So they copy and paste what to do.. to set star numbers . which isn't relevant. Then I correct them a Day later you get a second email basically telling you that yes they will ring during DND mode. I tell them it's not working that's why I contacted you if you read the first email. I know how to set them I'm using your phones for 10 years. You then have to wait till the next day for a reply. And you guess it what you got in the first email a copy and paste of how to try and fix it. I then send email back and say I have done all of this I have explained this to you I've explained this in several emails over the last few months can you pass it on to somebody in management please.. then the next day you get an email to say thank you I've passed on your comment and then you get a survey request to see how good they've done .. what a pity a great phone but not worth the hassle now ..