We have been a long-time customer of…
We have been a long-time customer of Cin7 (over 3 years), and while the platform is generally OK, the support is just continuously poor and makes our whole team's life unnecessarily stressful and miserable. I could go on and on, but a perfect summary would be the fact that their online chat just randomly disconnects you without a prompt. This has been going on for MONTHS, I've complained about it over and over again, and no one cares or does anything about it! PLEASE FIX IT! Dec 2025 Update - This issue has still not been fixed. I can barely believe I'm typing this(!)